spotsaas-logo
Get Listed

8.5

Spot Score

Bold360 - Live Chat Software

Bold360 Reviews in March 2025: User Ratings, Pros & Cons

Transforming customer support with AI-driven chat.

3.3

Add to compare

Bold360 offers custom pricing plan

Request a Quote

Bold360 Reviews & Ratings

3.3

Good

Based on 26 ratings & 25 reviews

Rating Distribution

Excellent

(8)

Very Good

(9)

Good

(3)

Poor

(2)

Terible

(3)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-15 out of 25

AI

Agency in Insurance

05/31/16

3.5 out of 5

"Chat"

What do you like best? I like that i am able to chat and get work done at the same time.

UI

User in Education Management

04/13/16

4.5 out of 5

"We use boldchat for end users who have quick questions when on our website. "

What do you like best? BoldChat, when compared to other chat services, is fantastic. BoldChat allows the user to see various bits of important information about the customer they are chatting with (region, name, personal info like phone # and email, and their initial question). There is nothing worse than typing a huge question for a chat representative, and then having the rep's first question be, "How can I help you?" With BoldChat, you don't have to worry about any similar issues.

UI

User in Telecommunications

07/21/15

3.5 out of 5

"Simple and effective"

What do you like best? BoldChat is simple and effective product. I use it only a daily basis and it gets the job done for what I need it to.

DR

Danny R

07/20/15

3 out of 5

"BoldChat Review"

What do you like best? It's easy to use software that is generally reliable. It meets the business need it's intended to serve.

JF

Jessica F

03/16/15

2.5 out of 5

"Inside Sales BoldChat User"

What do you like best? Provides the ability to transfer chat to an individual person as well as a specific user group. Visibility into which 'website page' user is looking at as well as past chat history.