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8.5/10

Spot Score

Bold360 - Live Chat Software

Bold360

Transforming customer support with AI-driven chat.

3.3

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Bold360 offers custom pricing plan

Bold360 Reviews & Ratings

3.3

Good

Based on 26 ratings & 25 reviews

Rating Distribution

Excellent

(8)

Very Good

(9)

Good

(3)

Poor

(2)

Terible

(3)

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Showing 11-15 out of 25

UI

User in Telecommunications

10/17/17

2 out of 5

"BoldChat....meh to OK"

What do you like best? Easy to log into and get to work, clean interface What do you dislike?

CU

Candace U

10/20/16

1.5 out of 5

"Boldchat Review"

What do you like best? The ability to transfer chat to an individual person or specific user.

UI

User in Retail

07/27/17

1 out of 5

"Was not very fond"

What do you like best? I liked the amount of features that was available. It was extremely in depth but it just did not suit our company needs

AI

Administrator in Sporting Goods

12/20/17

0 out of 5

"Bold Chat Sucks!!"

What do you like best? Nothing.. like I said nothing. Will not use them again What do you dislike?

JH

Jake H

08/17/16

0 out of 5

"Not for Latest Technology Websites, i.e. Responsive Designs. Not scalable. Poor Customer Service"

What do you like best? We liked some of the graphics, that's why we initially decided to try the software.