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8.5/10

Spot Score

Bold360 - Live Chat Software

Bold360

Transforming customer support with AI-driven chat.

3.3

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Bold360 offers custom pricing plan

Bold360 Reviews & Ratings

3.3

Good

Based on 26 ratings & 25 reviews

Rating Distribution

Excellent

(8)

Very Good

(9)

Good

(3)

Poor

(2)

Terible

(3)

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Showing 3-4 out of 25

CI

Consultant in Marketing and Advertising

05/29/18

4 out of 5

"Corporate Sponsorship Sales Manager"

What do you like best? I used it at my previous company and its great with feedback and you don't wait long - its responsive

TB

Tim B

02/28/20

3.5 out of 5

"Live Chat for support or sales roles"

What do you like best? Bold360 provides both a downloadable desktop version in Boldchat which is their old platform and an online-based login where agents and supervisors can connect to provide support from any internet-enabled device. Each of these platforms has its own advantages and drawbacks. As Bold360 was being introduced to customers the company began taking away features, assets, and support from Boldchat which made things pretty mediocre for a while considering Bold360 was launched ...

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