BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

One of the few excellent payment gateways available in Israel

PROS & CONS What are the best aspects of this product? If you’re in Israel and looking for reliable and secured software for processing payments, I recommend Bluesnap. This is one of the few payment gateways you can access in the country and also one of the good ones. It is very secured, offering end-users with built-in fraud prevention tools. Also, even a hosted solution is required to comply with PCI standard. The JavaScript API is another notable thing about this platform. It is very ...

A quick and reliable solution to my business.

PROS & CONS What are the best aspects of this product? BlueSnap is a great platform to send and receive payments. It supports its customers from all aspects of their transactions. What aspects are problematic or could work better? It’s quite pricey to customize your payment portal page. Also, I feel like the processing speed can still be improved. What specific problems in your company were solved by this product? I’ve been able to receive payments from my clients worldwide. ...

I sent Several emails to the sales guy…

I sent Several emails to the sales guy ,that i m looking payment gateway ,No one is responding my email and they are saying that we dont accept kids product category.My email id -shivamfns2 at gmail.com

Very Bad Service

Very Bad Service. When our payments increased they take 20% Reserve Amount for chargebacks and any other refunds, this amount increases ever month and they wait this amount 6 month. We are selling products. It means customers must get the product in a month or not get. If there will any problem, customers will do chargeback in a month. Why Bluesnap waiting my 20% amount fo 6 month? I think they are using every 20% amount for their business.Service Really very Bad. We already stopped use ...

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. We had been working with this company for about two months with minimum chargebacks. As we started scaling our sales they just stopped sending payouts for no reason. No notification was sent to us regarding that hold. When I contacted a chat agent named Oscar he said that the risk team was reviewing the account. But no message received after that. After reading other reviewers we don’t want to work with this company anymore. We just want our money. Over 50k in ...

The reviews I see here are just so…

The reviews I see here are just so terrible, everybody giving one bad review to the other. Not just about people, I have experienced the same. My last review here was good and it's like something felt bad just after that. My account was shut down on the complaint that my site wasn't active or reachable. We have worked things out, relaunched and even reapplied for a fresh merchant account and no one has replied or acknowledged. Now my question is, what's it with replying of emails that no ...

I started with bluesnap a few weeks…

I started with bluesnap a few weeks ago, and had a problem with their API where as when on a mobile device the fonts were so big I couldn't use it. After 2 weeks they finally fix that. Once I was up and running things were going along ok till duplicate and triple payments all done within the same second showed up. I refunded everyone this was happening to and next thing I know they are holding my funds. I was using a forum to sell my product from the site they approved and after waiting ...

very disrespectful sales team

so after I get to email them, they simply send me my business doesn't fit in their criteria, first of all, I do digital marketing, there is absolutely no reason to not fit your diamond bluesnap, second of all I'm involved in more than one business where I want to get into online Ecommerce, do they really think I would come back for them !!absolutely worse customer service !!!!!

SCAM COMPANY, STAY FAR AWAY

Worst Experience we ever had.We have receive a termination letter without any advise:"Dear Merchant,This letter is to inform you of our decision to suspend your account and payment due to violations to our merchant agreement. Suspension of your account means that you are no longer able to process transactions through BlueSnap.All payments and funds will be held for 6 months to cover potential refunds and chargebacks, as well as any legal costs incurred to BlueSnap. If violations or ...

Read all the horror stories...

I wanted to try out this company, then I went to trustpilot to read the reviews, I noticed that Bluesnap answered all the positive reviews, but they hadn't answered any of the negative reviews, which are true horror stories. For this reason I'm out!