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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your online payments with ease.

3.3

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BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

Expert's Review

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more

BlueSnap pros and cons

  • Exceptional customer support, with helpful and prompt responses.

  • User-friendly interface with easy setup and efficient account management features.

  • Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.

  • Some users experienced delays in issue resolution and communication, especially regarding payment disputes.

  • Limited customization options and third-party integrations available in the marketplace for advanced functionalities.

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Showing 71-80 out of 136

NM

Nazia Manzoor

10/15/19

5 out of 5

Helpfull

The support team responded in a timely manner to answer my query

CO

Chamber of Commerce

10/11/19

1 out of 5

This is a crooked company

This is a crooked company, they will rob you blind, not deliver and not communicate. CONSUMER BEWARE

F

Fae

10/07/19

5 out of 5

A competitive tool

PROS & CONS What are the best aspects of this product? What I like best about Bluesnap include their amazing customer service, reoccurring billing feature, and awesome merchant dashboard. What aspects are problematic or could work better? There’s no case management functionality which is a bit inconvenient for merchants like me. So whenever there’s customer fraud, it’s difficult to know whether we won and got our money back or not. Hopefully, they add this functionality soon. What ...

Read more

W

Walter

10/05/19

4 out of 5

Offers excellent service and has the flexiblity to cater to varying needs in business.

PROS & CONS What are the best aspects of this product? The standout functionality with BlueSnap is its all-around flexibility. You can have a full-functioning hosted service running. Or you can make use of it as a gateway. They did an above average job in catering to our business requirements. What aspects are problematic or could work better? Its reporting functionality could use some improvement. The reason why our business is living is due to the data that we have. But then ...

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E

Erin

09/28/19

5 out of 5

Brilliant tool

PROS & CONS What are the best aspects of this product? It's been around the block for quite some time now. They excel at what they do! We've tried other payment processing systems that claim to offer excellent performance and competitive fee structures. But we've kept our closeness to BlueSnap. What aspects are problematic or could work better? To be honest. Nothing at all! If there's a flaw that needs to mentioning, then it would be getting the processing fees raised. In my ...

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R

Roselyn

09/26/19

4 out of 5

It all boils down to sales and BlueSnap has been instrumental in our sales expansion.

PROS & CONS What are the best aspects of this product? I like that BlueSnap makes it easy for our customers to do business with us. This solution quickly accepts and processes payments made through it. It is both reliable and intuitive at the same time too—with a great support team to boot! With our clients living all over the globe, BlueSnap has been able to handle multiple-currency payments and we have been able to breathe a sigh of relief because we no longer have to go through the ...

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TB

Thomas Bonnet

09/26/19

1 out of 5

Je viens de payer avec pour acheter un…

Je viens de payer avec pour acheter un firewall et je dois dire que je ne pense pas que mes données bancaires soient bien traitées et sécurisées. Je pense que ça a dut etre développé en deux semaines vu le mail de confirmation qui ressemble a un spam ou une tentative de fishing. Très mauvaise expérience pour un client.

P

Paulette

09/24/19

5 out of 5

A great platform for your growth.

PROS & CONS What are the best aspects of this product? It's simple for what a user can pay for. The UI is flat-out gorgeous. I love how its payment processing can be integrated to PayPal. Everything that I'll ever need is in one location. What aspects are problematic or could work better? At the moment? Nothing. Everything is great so far. What specific problems in your company were solved by this product? Right now, PayPal is seamlessly integrated with the platform that I'm ...

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K

Kattie

09/23/19

5 out of 5

Can't think of a better payment partner

PROS & CONS What are the best aspects of this product? I have been using this tool for almost a decade now and I have to say it has been a great partner for us. I like how they schedule payouts since it ensures that my business has a cash flow that is regular and steady. I also really appreciate how their customer support team gets in touch with us whenever we encounter a processing issue. Not only does it ensure that our transactions go through smoothly, but it also makes us feel ...

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B

Bernard

09/23/19

4 out of 5

Works well for high volume businesses and e-Commerce

PROS & CONS What are the best aspects of this product? BlueSnap is by far the best payment gateway we’ve ever worked with. It is loaded with incredible features such as multi-currency and multi-acquirer which makes the platform way better than other products in similar category. In addition, you can always expect a prompt assistance from their team whenever you encounter difficulties with the product. What aspects are problematic or could work better? We are not able to see ...

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