8.9
Spot Score
Streamline your online payments with ease.
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Starts from $0.30
BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more
Exceptional customer support, with helpful and prompt responses.
User-friendly interface with easy setup and efficient account management features.
Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.
Some users experienced delays in issue resolution and communication, especially regarding payment disputes.
Limited customization options and third-party integrations available in the marketplace for advanced functionalities.
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Showing 61-70 out of 136
NC
Nerijus Christauskas
01/22/20
Closed down our account put reserve on…
Closed down our account put reserve on 38k and never received back, total fraud company. Making excuses to keep payments, which is illegal, by the law they cannot keep more than 180 days but they do it anyways. Need to report them everywhere and make sure nobody use them ever again.
N
Nick
01/21/20
Hold Funds As much as they want.
Worst company i've ever dealt with. Put reserve on funds with no reason, just for having few chargebacks. ruined our business we had to close it down because they put reserve for 180 days and closed account so you cannot ever answer disputes or provide proof to win them. Reporting them to BBB. Who had similar experience advise to report them to BBB Total scam and fraud company.
C
Cheney
12/23/19
It deserves ZERO starts
It deserves ZERO starts. They became billing vendor for IM CREATOR. They sent me now the second email for a billing failure. No idea what the issue is. My card is good. The first time IMRS looked into it and resolved it although I don't know what they did since I am still using same card. The real issue is that there is no way to get in touch with support. They are NEVER there. You can send email, call and leave a message NO ONE EVER RESPONDS TO YOU.There is no customer service whatsoever. ...
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II
Ismail Ilhan
12/16/19
Worst experience with a payment…
Worst experience with a payment provider!I wish I read the comments here before working with Bluesnap. In the begining, I was so happy because my application is approved almost immadiately, and I started using their service.I was doing Facebook Ads and started making sales immadiately. Then, the next day I scaled my ads but there was no sales at all. Then I suspected and checked my website's checkout page, BlueSnap was not working! I checked my mails, and I saw that they were saying my ...
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J
Jack
12/13/19
Great for Saas platforms
I have been using BlueSnap for a little over a year now. We built a custom integration, so the coding effort was a little intense, but they have all the functionality We need. I can’t speak about their support because we haven’t needed any! Deposits hit our bank account on time and their reporting is great - we know exactly what is going on with our sales.
D
Davis
12/10/19
Wow terrible reviews for this company…
Wow terrible reviews for this company thank's for all reviewers for your advice, my advice to this company it's not deserving to say his name, because this bad reputation it's shame if you can't handle this business go away and let the big men's like paypal do the job, Hope the law take off this company
AG
A grudging customer
11/13/19
Awful customer service and don't waste your time or money
Awful customer service. After 2.5 years, they canceled our account with less than a day notice. It's actually par for the course given past experiences so I wasn't surprised, even if I was very disappointed. Left our business in a lurch.Save yourself headache and heartache - find a different provider to work with.
L
Lura
10/25/19
Customer support is exceptional
PROS & CONS What are the best aspects of this product? I can't say enough good things about the customer support for this tool. They are so helpful and really look out for us whenever we encounter any issues with the software. It's also really great how user-friendly the reports and dashboards are. Right from the very beginnning, I had a great experience with this tool, since installing it went by so quickly. Logging in was also quick, and I really felt like all of the information was ...
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M
Matt
10/22/19
Very Informative and great group to…
Very Informative and great group to work with. Love the news letters sent out to keep us up to date.
A
Alfredo
10/15/19
Excellent for payments
PROS & CONS What are the best aspects of this product? I love a number of things about this program. It's a very good tool if you're running a business that deals with global transactions since it can handle a number of currencies and different marketplace models. Setting it up is incredibly easy, and it is also good at managing accounts. Really excellent tool when you're handling lots of payments from different countries. What aspects are problematic or could work better? Frankly, ...
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