8.9
Spot Score
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BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more
Exceptional customer support, with helpful and prompt responses.
User-friendly interface with easy setup and efficient account management features.
Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.
Some users experienced delays in issue resolution and communication, especially regarding payment disputes.
Limited customization options and third-party integrations available in the marketplace for advanced functionalities.
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Showing 51-60 out of 136
M
marcus
06/28/20
Bluesnap is the best at what they do RECOMMENDED
Bluesnap has been helpful and provides us with services for many of our customers with ZERO problems and a system and P2P we definitely recommend.I look at the reviews and chargebacks occur when you as a company provide a service or product that is not what the customer wanted or you have not held up your end of the sale. this is not a Bluesnap issue. but your issue of poor service. We have no chargebacks as we provide what the customers want. I cannot thank Bluenap enough for supporting ...
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KW
Kevin Wang
06/16/20
Dealing with BlueSnap is an absolute…
Dealing with BlueSnap is an absolute nightmare as a merchant. They refuse to assist or respond to support tickets. Refuse to assist with chargebacks and always side with the buyer. Every contact with them results in a runaround that goes on for days. This is absolutely unacceptable.Update: I've reached out to BlueSnap regarding this to their email address noted below. We'll see if we get a response or resolution on this.Update #2: We replied to the chargeback and never got a response from ...
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K
Kiran
06/04/20
I can not call this service reliable
I can not call this service reliable. It was very difficult to get my money back
RD
Riché Dendy
05/12/20
We are beyond shocked! No Payouts!
We are beyond shocked with the level of service offered by Bluesnap. They have claimed to have paid vendors yet almost a month later no funds have reflected in their accounts TERRIBLE!!! Please, avoid these guys at all costs. You dont have a product if you use them
AI
Amit Iluz
04/21/20
We are working with BlueSnap for over a…
We are working with BlueSnap for over a year now and I must say this is the worst decision I ever made for my company!They decided to reserve $7K with no alerts, no explanations and didn't agree to release it!To make it clear our monthly revenue is 15K, and they took 7K in one month!They expect us to make changes in our core system in one day, We don't have money to pay employees!
BS
Bibi Spy
04/17/20
Company of scammers
Company of useless peopleThey contacted us back in order to re-evaluate our business that was refused because of the bad reviews one year before.After 1 months of paperwork they declined even if they contacted us.Stay far away from these timewasters, is better that they look at their bad reviews not to the review of their potential customers.Richard their representative totally useless person.Far away from this bunch of scammers!!!
AM
Adiv Maimon
04/16/20
Awful sales and support
Our team applied for a merchant account almost 3 weeks ago. We've had absolutely zero communication from the sales team, or anyone responsible for approvals. No indication of how long it will take, no request for further information. Nothing.When contacting the support team, we only got vague responses about it being in progress, and they have since stopped responding.At this point, I would not recommend Bluesnap. Their sales and support seems shockingly poor.*update on BlueSnap's response ...
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HB
Hossem Bout
04/14/20
Our account has been suspended but ....
We are a customer of bluesnap since 14 months ago. Our account was suspended two days ago due to a mistake made by one of our team. We came today on this site to speak frankly, so honesty bluesnap is the best PSP we have dealt with, a wonderful support team and high-level developpers working in this company, in addition to the many payment methods available , i am really surprised at the negative reviews below, but I am sure that these have violated the terms and conditions of ...
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4
420
01/30/20
I asked one simple question and they…
I asked one simple question and they started to bombard me with different emails how they can't support my business but I never requested their service, I just asked one simple question and didn't get the answer..
EL
Ecom Life
01/23/20
Funny blue snap answers to review
Funny blue snap answers to review, saying we have chargebacks... last chargeback was on November 11th last year, so for what potential chargebacks are you holding funds ? If there is no chargebacks anymore... second of all its a clear image that yous just dont want to give back money, yous try your best to make something up, but i will not stop till i get my funds, as this is nonsense. This company advertise on ecom empires, pretending that they accept dropshipping businesses and then tell ...
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