8.9
Spot Score
Streamline your online payments with ease.
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Starts from $0.30
BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more
Exceptional customer support, with helpful and prompt responses.
User-friendly interface with easy setup and efficient account management features.
Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.
Some users experienced delays in issue resolution and communication, especially regarding payment disputes.
Limited customization options and third-party integrations available in the marketplace for advanced functionalities.
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AI
adam istafid
10/20/20
poor service and dictatorial laws
Unfortunately, poor service and dictatorial laws about an experience, stay away. The best payment gateway in the world is stripe unchallenged, but unfortunately not all countries support, while I watched bluesnap videos you think they have come to change for the better, but in reality they are just liars who came with their dictatorial laws and impose them as they like and refuse Covering young people, even if you work legally, they may refuse to cover your site however they like. These ...
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EC
Ex Customer
09/23/20
Customer service still needs more consistency.
*UPDATE 2* After a few more emails and waiting to the refund period of end of August, Bluesnap has released all remaining funds. This whole experience would have been very different had I not interfaced with Albert. His communication and customer facing service caused me to distrust BlueSnap and is a good example of one bad apple. At any rate, as I had said I would, I am updating this review to match my honest experience. After Oscars' continued help and great service, the balance error was ...
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L
Leonardo
09/23/20
Worst company ever
Worst company ever Applied for a payment getaway around 4 days ago and I didn't hear from then after I contacted live chat they said my application was rejected. I ask them a reason the answer was, sorry we don't know WHAT A JOKE
CS
Cecilia Smith
09/12/20
I have been trying for days 2 days now…
I have been trying for days 2 days now to get them to contact me and nothing. no success. I have used different email address no luck.
KR
K-FAM Records
09/08/20
Glad they rejected my company after reading these reviews
Apparently music is not accepted in their program but since these reviews claim they are scams, I’m glad they rejected me. I definitely won’t do any business with them again. They better remove my data.
C
Cody
08/21/20
$40,000+ WITHHELD FOR A YEAR+
I have worked with BlueSnap for 2 years now. It has been nothing but HEADACHES. We have processed well over $3,000,000+ in revenue. BlueSnap has ZERO interest/care in their clients. They change fees, withhold payments indefinitely, set reserves with any % they see fit and communication is AWFUL. Every time my account balance has gone negative I have always driven revenue through it. They have withheld over $40,000+ from me now for a year!!!! Out of the blue Aug 2019 they contacted me saying ...
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PL
Pirasath Luxchumykanthan
07/27/20
I try to get contact whit them I I most…
I try to get contact whit them I I most Say after 2 month. No contact. Then seems like not real business.
LS
Lea Schekler
07/15/20
Always available for issues and give…
Always available for issues and give professional assistance.
JW
Jennifer Welty
07/15/20
I find the tool straight forward and…
I find the tool straight forward and easy to use. Even better, the customer support team is AMAZING. I cannot say enough good things about every interaction we have had. Nice work!
AW
Albert Wiersch
07/15/20
Have used BlueSnap for years and am satisfied
I've been using BlueSnap payment service for years and have been quite satisfied with them throughout the years.That's not to say I wouldn't change anything at all. One thing I might change is bi-monthly payouts instead of monthly. Also, there seems to be an issue with customers not being allowed to use PayPal to pay if an affiliate is involved in the transaction. These things are relatively minor for me though.Overall I'd give them 4.5 stars and round up to 5.
