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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your online payments with ease.

3.3

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BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

Expert's Review generated by AI

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more

BlueSnap pros and cons

  • Exceptional customer support, with helpful and prompt responses.

  • User-friendly interface with easy setup and efficient account management features.

  • Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.

  • Some users experienced delays in issue resolution and communication, especially regarding payment disputes.

  • Limited customization options and third-party integrations available in the marketplace for advanced functionalities.

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Showing 11-20 out of 136

SM

Sean M

10/24/22

5 out of 5

"Streamlined Processing makes things much easier."

What do you like best about BlueSnap? Administration of users is simple and streamlined which keeps your team on track, and it has a highly stable track record, only going down once in a few years and by the time we realized that there were issues on Blue Snap's side their IT Dept already had a ticket open

YW

Yarden Weizmann

09/05/22

5 out of 5

Always reply fast

Always reply fast, and most time profsinaly

AM

Abdelrhman Mahmoud

08/13/22

5 out of 5

Money is gone

Used BlueSnap to get my money received from a website (Player Auction) to be sent to my bank, nothing happened and the money is gone. Contacted BlueSnap multiple times and there's no response. And of course, my bank received nothing. Vendor ID: 1296490 I don't recommend, avoid this company/service at all cost. EDIT: They sent the money and everything got settled, just took too much time. Thanks after all!

DA

Daniel Abitbul

07/21/22

5 out of 5

BlueSnap has GREAT customer service!

BlueSnap has GREAT customer service! Fast, kind, and professional people.

PB

Paulina Brzeźniak

07/13/22

5 out of 5

Great support!

I am very grateful to Oscar and the team for all the help. It was absolutely fantastic. I really appreciate the patience they had with us! I can definitely recommend Bluesnap.

D

Dmitrii

06/30/22

5 out of 5

hello

hello, im trying to contact you regarding to payment gateway connection, but i dont see an email field in the contact form at your website. Can you please tell me how i can reach you?

MC

Michaela Chatzimanoli

05/22/22

5 out of 5

Thank you!

Really helpful support!

C

Claudine

04/24/22

5 out of 5

Justyna provided me with a prompt…

Justyna provided me with a prompt resolution. She is quick and precise as always

A

Ariana

04/06/22

5 out of 5

Andrew was great

Andrew was great. We had a user who did not receive a refund even though from our side we could see it was issued. He quickly provided me with the ARN number needed. Great service!

J

Johnathan

03/27/22

5 out of 5

Support Experience

I had a technical question, Eddie responded fast, efficiently and professionally. It seemed it was personally important to him to be sure that I received all the information I need and that I see the issue was resolved in full. A great support experience.