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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your online payments with ease.

3.3

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BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

Expert's Review

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more

BlueSnap pros and cons

  • Exceptional customer support, with helpful and prompt responses.

  • User-friendly interface with easy setup and efficient account management features.

  • Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.

  • Some users experienced delays in issue resolution and communication, especially regarding payment disputes.

  • Limited customization options and third-party integrations available in the marketplace for advanced functionalities.

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Showing 121-130 out of 136

AU

Alexey Umilin

08/02/18

5 out of 5

Great payment system and customer care

Great payment system and customer care service. It works as it should.

NJ

Niks Jansons

08/02/18

5 out of 5

Awesome customer support.

Awesome customer support.

AB

Adil B.

08/02/18

4 out of 5

Good

Good, but 15 day for payment is too much..

RE

Robert Edwards

08/02/18

2 out of 5

We had extreme difficulty in setting up…

We had extreme difficulty in setting up the service meaning we wear without a provider for 4 weeks (from initial introduction to the point the service was working). I hope the service makes up for it!

JH

John Holtz

08/02/18

1 out of 5

Held funds

Held funds, slow response and had to refund customers

R

Rob

07/28/18

5 out of 5

Try them over stripe

Try them over stripe. Much more flexibility and functionality.

FS

Freddy Savoy

06/14/18

1 out of 5

They don't steal (all) your money

They don't steal your money and they do offer some form of the service they promise...so it isn't a scam in this sense...however what you're told when you sign up and what happens after is very different. Expect to get screwed every possible way from bluesnap. If they can find a way to charge an extra percent here and there they will...all while frustrating the hell out of you with their customer service. Ultimately you'll end up paying a lot if you choose them...so if you have better ...

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G

Gary

04/23/18

5 out of 5

Delivers on the need for multiple currency payment efficiently

PROS & CONS What are the best aspects of this product? Our clients and their respective customers can easily make payments through BlueSnap and manage activity in one place. It has a very robust API but their console is also easy to navigate at the same time. It manages to deliver on the need to accept multiple currencies for a global reach. They also have a friendly and knowledgeable support staff that is able to address our business needs and those of our clients. What aspects are ...

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MZ

Mohammed Zaki

02/27/18

1 out of 5

pre-sales never get back to you

pre-sales never get back to you Call them and the same happen Sent them many emails,If this happening before I signing up, what would be their customer service after I do sign with them

L

Lori

02/24/18

5 out of 5

A great tool in our business expansion plans

PROS & CONS What are the best aspects of this product? BlueSnap was quick and easy to use, from onboarding to when we were already using it. It didn't require us to jump through endless hoops to apply, and the knowledgeable support team was always there to assist us. Response time was very quick; our software development team appreciated the assistance provided to us by the dedicated integration specialist assigned to our account. I liked that I could reach our consultant at any time ...

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