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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

Streamline your online payments with ease.

3.3

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BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

Expert's Review

BlueSnap has consistently proven to be a reliable and trustworthy payment processing solution, earning praise for its excellent customer service and user-friendly interface. Users appreciate the platform's ease of implementation and top-notch support, exceeding their expectations by delivering on its promises. The competitive pricing and exceptional customer ...Read more

BlueSnap pros and cons

  • Exceptional customer support, with helpful and prompt responses.

  • User-friendly interface with easy setup and efficient account management features.

  • Great for handling global transactions and various currencies, suitable for businesses dealing with different marketplace models.

  • Some users experienced delays in issue resolution and communication, especially regarding payment disputes.

  • Limited customization options and third-party integrations available in the marketplace for advanced functionalities.

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Showing 111-120 out of 136

DD

Dean Danielson

09/07/18

2 out of 5

BlueSnap has a very good system for…

BlueSnap has a very good system for processing credit cards. The customer service is poor. The only time you can speak with someone via phone is when they are trying to sign up new merchants. Once you are signed up, BlueSnap forces communications primarily through emails.

O

Othmane

08/23/18

4 out of 5

Good service

Good service, good documentation and great customer support.

NM

Nuno Martins

08/22/18

1 out of 5

They are not trustful

They are not trustful

D

Darren

08/19/18

5 out of 5

Currently a VP of Business Development.

PROS & CONS What are the best aspects of this product? These days, both our clients and audience can make payments simply. They can do so via the software itself. At the same time, they can organize their activities in a single place. Their API is robust and the console is a breeze to navigate. What aspects are problematic or could work better? It'd be nice if they can waive that usual $2 ACH transfer fee. For now, this is the price you'll need to put up with to send funds directly ...

Read more

RW

Rachel W

08/09/18

5 out of 5

Excellent customer service

Easy setup, fantastic customer service via email support. Questions answered promptly.

SB

Sofya Baskin

08/09/18

2 out of 5

it is not user-friendly

Hi,My review:1) Manual is very hard to understand or to find any info, because of the language and it looks like it is extinct. Every time I need to ask for support. Usually, they answer well, but sometimes not for all questions.2) It takes too much time to find something. For instance: Contract edition -> Display in My Store (the pop-up direct me Settings->General Settings->Store Settings There is no any option like this!3) If you open the window Products, you can see links at the ...

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R

Roberta

08/09/18

1 out of 5

My issue is still open.

My issue is still open.ClickFunnels doesn't accept BlueSnap integration.Someone has "fixed" the API but now is asking for the complete name in the credit card (less data is best).Problem not solved.

MJ

Monnet Julien

08/08/18

5 out of 5

good

i like bluesnap and service great

DC

Dag Cekic

08/02/18

5 out of 5

Sokol the best.

Sokol the best.

A

Andriy

08/02/18

5 out of 5

Very good service

Very good service