BlueSnap Reviews in April 2025: User Ratings, Pros & Cons

Transactions from Bluesnap are blocked…

Transactions from Bluesnap are blocked by the largest bank in our country (Denmark) - meaning that they are useless here.

discrimination against latino job…

discrimination against latino job applicantsGood Afternoon,My name is Dan Lazarescu, CEO of Career Trade Service Swiss SRL48 hours ago we applied for an account with your company and we receive an negative answer with some explanation without any base and this is discrimination against latino job applicants.Your reason to deny us were,,Here are some potential reasons why we have come to this determination:• While not specifically mentioned in our Prohibited Items policy, the product or ...

Discriminatory practices. Poor pre-sales communications,

We are an established business with 5+ years of operation and excellent reputation with Stripe and PayPal, we had 0 chargebacks over the last 3 years. We got interested in BlueSnap because of lower rates they promise, which seemed interesting to us. The pre-sales process was tedious and lengthy, sometimes the sales rep would take up to 4 days to write a reply. Finally we got all our questions answered and submitted an application. The application got rejected because the company is ...

sent me emails with fake invoice

sent me emails with fake invoice, i've never subscribe to this service.

The worst experience in communication with sales team!!

I had the worst experience in communication with BlueSnap sales team!! they say they are global but they don't support global customers! they asked us to provide many documents to approve us and we did..and after many emails, an initial approvement and acceptance of our application were received by sales team, then there was no response anymore to our emails, at last they replied and rejected us giving no reason why they are rejecting us!! So confusing and just a waste of time in following ...

I have been with them for almost two…

I have been with them for almost two years until I decide to sell my business and I can tell that I have always been very satisfied with them. I found their payment processing fees to be relatively lower in comparison to their average competitors. Their excellent team has been always very helpful and responsive each time I had to contact them

Horrific company. STAY AWAY!

Horrific company. Signed up with them for a SaaS business and they have rejected the application because of some "red flag" in the application.Will move to another merchant account which actually cares about my business.

Pre-sales never gets back to you

Pre-sales never gets back to you. In our case we process more than USD 350.000 in payments and yet ... no response at all.

NO CUSTOMER SERVICE

NO CUSTOMER SERVICE. We have never had such experience with a company as we had with BlueSnap. After contact the company, they asked us to send many documents to approve us. Since then, for more than a month, countless phone calls, more than 20 emails, we still NEVER HEARD BACK FROM THEM !Stay away from a company that doesn’t give any service or customer support.

They are say they are Global, but not accept Global customers.

They say "Sell Globally", but they don´t accept legally constituted companies in the US whose target market is in Latin America.In fact they are in US and do business in Europe for example. I weird way of thinking business.Hello, this is 2018!!. Internet is global and so business are. And that what we are going to do. We will sell globally and we will stay global.They first say ok, you are approved, gave you a welcome letter and 15 minutes later close it with no other reason than " we ...