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8.9

Spot Score

BlueSnap - Payment Gateway Software

BlueSnap

Streamline your online payments with ease.

3.3

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Starts from $0.30

BlueSnap Reviews & Ratings

3.3

Good

Based on 106 ratings & 136 reviews

Rating Distribution

Excellent

(66)

Very Good

(8)

Good

(3)

Poor

(5)

Terible

(54)

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Showing 1-10 out of 136

LS

Lea Schekler

07/15/20

5 out of 5

Always available for issues and give…

Always available for issues and give professional assistance.

JW

Jennifer Welty

07/15/20

5 out of 5

I find the tool straight forward and…

I find the tool straight forward and easy to use. Even better, the customer support team is AMAZING. I cannot say enough good things about every interaction we have had. Nice work!

AW

Albert Wiersch

07/15/20

5 out of 5

Have used BlueSnap for years and am satisfied

I've been using BlueSnap payment service for years and have been quite satisfied with them throughout the years.That's not to say I wouldn't change anything at all. One thing I might change is bi-monthly payouts instead of monthly. Also, there seems to be an issue with customers not being allowed to use PayPal to pay if an affiliate is involved in the transaction. These things are relatively minor for me though.Overall I'd give them 4.5 stars and round up to 5.

M

marcus

06/28/20

5 out of 5

Bluesnap is the best at what they do RECOMMENDED

Bluesnap has been helpful and provides us with services for many of our customers with ZERO problems and a system and P2P we definitely recommend.I look at the reviews and chargebacks occur when you as a company provide a service or product that is not what the customer wanted or you have not held up your end of the sale. this is not a Bluesnap issue. but your issue of poor service. We have no chargebacks as we provide what the customers want. I cannot thank Bluenap enough for supporting ...

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J

Jack

12/13/19

5 out of 5

Great for Saas platforms

I have been using BlueSnap for a little over a year now. We built a custom integration, so the coding effort was a little intense, but they have all the functionality We need. I can’t speak about their support because we haven’t needed any! Deposits hit our bank account on time and their reporting is great - we know exactly what is going on with our sales.

L

Lura

10/25/19

5 out of 5

Customer support is exceptional

PROS & CONS What are the best aspects of this product? I can't say enough good things about the customer support for this tool. They are so helpful and really look out for us whenever we encounter any issues with the software. It's also really great how user-friendly the reports and dashboards are. Right from the very beginnning, I had a great experience with this tool, since installing it went by so quickly. Logging in was also quick, and I really felt like all of the information was ...

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A

Alfredo

10/15/19

5 out of 5

Excellent for payments

PROS & CONS What are the best aspects of this product? I love a number of things about this program. It's a very good tool if you're running a business that deals with global transactions since it can handle a number of currencies and different marketplace models. Setting it up is incredibly easy, and it is also good at managing accounts. Really excellent tool when you're handling lots of payments from different countries. What aspects are problematic or could work better? Frankly, ...

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NM

Nazia Manzoor

10/15/19

5 out of 5

Helpfull

The support team responded in a timely manner to answer my query

F

Fae

10/07/19

5 out of 5

A competitive tool

PROS & CONS What are the best aspects of this product? What I like best about Bluesnap include their amazing customer service, reoccurring billing feature, and awesome merchant dashboard. What aspects are problematic or could work better? There’s no case management functionality which is a bit inconvenient for merchants like me. So whenever there’s customer fraud, it’s difficult to know whether we won and got our money back or not. Hopefully, they add this functionality soon. What ...

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E

Erin

09/28/19

5 out of 5

Brilliant tool

PROS & CONS What are the best aspects of this product? It's been around the block for quite some time now. They excel at what they do! We've tried other payment processing systems that claim to offer excellent performance and competitive fee structures. But we've kept our closeness to BlueSnap. What aspects are problematic or could work better? To be honest. Nothing at all! If there's a flaw that needs to mentioning, then it would be getting the processing fees raised. In my ...

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