BluePay Reviews in March 2025: User Ratings, Pros & Cons

Outstanding service

Outstanding service. Alex is exceptionally knowledgeable of the industry and has worked with a variety of businesses to find the best solution for your needs. Great, fast customer support when needed and will continue to recommend their service.

Alex Gets The Job Done!

Alex solved a technical issue in a couple of minutes whereas the technical support for our platform took over a week!

I definitely recommend working with BluePay.

PROS & CONS What are the best aspects of this product? BluePay provides everything we want and need from our credit card processor. Their competitive pricing, easy-to-use and secure online portal, and exceptional customer service allows us to focus on growing our business rather than the day-to-day administration. I definitely recommend working with BluePay. What aspects are problematic or could work better? Nothing. At this time time we are very pleased with all of their services. ...

BluePay provides everything we want and need from our credit card processor.

What do you like best? BluePay provides everything we want and need from our credit card processor. Their competitive pricing, easy-to-use and secure online portal, and exceptional customer service allows us to focus on growing our business rather than the day-to-day administration. I definitely recommend working with BluePay. What do you dislike? We are very pleased with their services. What problems are you solving with the product? What benefits have you realized? BluePay ...

Stellar customer service and assistance.

Stellar customer service and assistance.

Alex is very knowledgeable and responsive

Alex is very knowledgeable and has consistently been very responsive to my questions and concerns. Great to work with!

BluePay Review from a Customer Experience Rep

What do you like best? BluePay as a payment processor does a fine job of processing payments quickly and efficiently. What do you dislike? The communication with BluePay employees isn't consistent. It can be great one day and then you may not get a response for a few weeks. I also think their processing fees and hidden fees are a big pain point with customers. Recommendations to others considering the product: Research, research, research, and review similar products - ...

BluePay is Great for Growing Companies

What do you like best? BluePay provides exceptional speed when it comes to customer service and helping. I would consider BluePay an above average merchant provider. They offer almost every product that a customer would want from an account provider, from POS software to interactive voice response. What do you dislike? There seems to be a lot of hidden fees when it comes to BluePay. They charge an early termination fee, cancellation fee, incidental fees, etc. They do not do a good ...

Works great, but not hip.

What do you like best? Very good uptime on the product unlike a competitors like Cybersoure. What do you dislike? API is not well documented and not displayed on website for engineers (as least when I integrated with them). The product is not "hip", it not tailored towards engineers and engineers do not readily want to associate themselves with BluePay compared to Stripe. What problems are you solving with the product? What benefits have you realized? Yes

BluePay messed up my accounts and cost me money. Do not use them.

What do you like best? I didn't like anything about BluePay.com What do you dislike? I caution anyone to use BluePay.com. They have caused problems and cost me money! My staff had to take time to correct their mistake, and I am the one that has to pay for it. BluePay refuses to apologize and compensate me for my loss. Consider an alternative provider. Recommendations to others considering the product: Run don't walk away from BluePay. They will make you loose money and will ...