Bloomfire Reviews in April 2025: User Ratings, Pros & Cons

Bloomfire is a fantastic tool for use in your business

What do you like best? It allows your business to have all its important marketing and training resources in one place. We are a partner of a company that uses Bloomfire and the use experience is outstanding. This is a real great piece of software which enhances the customer experience. What do you dislike? There is nothing which we dislike. I wouldn't change anything. What problems are you solving with the product? What benefits have you realized? It helps me access all the ...

Super Helpful!

What do you like best? How easily I can search for what I need. What do you dislike? I can't think of anything I dislike. It has been so incredibly helpful. Recommendations to others considering the product: Feel free to search anything What problems are you solving with the product? What benefits have you realized? It helps me when I need to pull up tips or a document for a phone call that I am on easily and quickly

Bloomfire has transformed our Knowledgebase

What do you like best? Bloomfire is easy to for customers to use and search and it's posts are equally easy for our IT department to create and maintain. Bloomfire has transformed how our Help Desk transfers knowledge to our campus community. It has reduced calls to the HELP desk as our users have become accustomed to going to our Bloomfire site (commonly called ANSWERS). Additionally it allows our help desk staff to answer questions quickly and consistently by allowing them to walk ...

Bloomfire User- Red Energy

What do you like best? The display & navigation is clear, Document creation is easy. What do you dislike? Search results are too muchi number, have to navigate through multiple docs. when searching generic information The search results are not very specific if exact words are not used. It'd be easy to search & view the information if the search results can show only related results.. Recommendations to others considering the product: Good application as a knowledge base. ...

BLOOMFIRE share document and other tools.

What do you like best? This platform allows us to share documents and updated information. You will be able to maintain a totally stable and fluid interaction with your clients, through questions and answers, it is a survey-type service but different tools in order to offer sales, supports and others to clients and of course share documents between work groups. What do you dislike? Managing users can make the job a little longer and tedious. They should also immediately reflect the ...

very easy to navigate and helps me a lot when i need to find information

What do you like best? good color website and easy on the eyes which is important if you look at it all day. i love that you can add comments about different things and you can follow people which is awesome and you can customize your profile. i would definitely recommend this to other companies and friends that are in the industry because they can all benefit from it and it will help them a lot. I love using this and its awesome and no complaints What do you dislike? at first it took ...

Daily Handbook

What do you like best? Searchability for technical and functional documentation What do you dislike? Would like to see our team be able to organize bloomfire into more focus areas - that are not just series. Not sure if this is a capability at this point in time. Recommendations to others considering the product: It's a great tool to see when and who put together documentation. It gives the ability to ask and comment within the What problems are you solving with the product? ...

A great place to quickly find lots of information

What do you like best? The search-ability on Bloomfire makes it so easy and convenient to use. You can store lots of different types of articles and information and be able to find it quickly. What do you dislike? So far I have no negative things to say about the platform! Recommendations to others considering the product: It's a great tool to store lots of informations and POVs that anyone that has access can easily find. You can make it personalized to your team and anyone can ...

Bloomfire is a life-changing tool for a repository of helpful Q&A

What do you like best? The search capability is spot on! It pulls in categories, tags, and relative content to easily assist you in finding the content needed. What do you dislike? My team has been using Bloomfire for 2+ years and to date, there is nothing I dislike about Bloomfire. What problems are you solving with the product? What benefits have you realized? We have a team of 15 colleagues working in a high-pace changing industry. Prior to Bloomfire, we struggled to ...

Excellent knowledge-base for everyone!

What do you like best? We use Bloomfire as being a knowledge-base to get information about existing software implementations as well as keep the financial team of ours up to date with existing functionality. I like just how simple it's creating and sort articles/postcards. The search feature is simple to use, which makes it super easy to search for info. It saves me a great deal of resources and time while I'm under stress. I also love the point that I invite various other authors to ...