Bloomfire Reviews in April 2025: User Ratings, Pros & Cons

Excellent Knowledge Management System, Bad API

PROS & CONS What are the best aspects of this product? Bloomfire is a very effective tool when it comes to oganizing and categorizing information. This allows for quick and easy access to information for all team members. The features are so useful, especially the part where we can associate a certain region to a certain topic. What aspects are problematic or could work better? It's impossible to copy posts via API. Documentation is also a problem with the content API. What specific ...

Bloomfire provides support documentation and sales materials to international teams.

PROS & CONS What are the best aspects of this product? Bloomfire's search functionality is quite impressive. It is so powerful that I can easily find the information and materials I want using titles, categories, and tags. We also love Bloomfire's capability to scan and search within PDF files. Creating new content s easy and uploading various types of files is not a problem at all. What aspects are problematic or could work better? The platform is a bit pricey for our company. As much ...

Ideal Tool For Growing Communities

PROS & CONS What are the best aspects of this product? Bloomfire bridges gaps between communities and helps them to stay in touch. On top of that, the user interface is so refereshing and provides a new feel and look on communication tools. Sharing and storing capabilities of Bloomfire is a whole lot better compared to other alternatives. What aspects are problematic or could work better? We noticed at times that the search tool was laggy and the resuts aren't always organized in a most ...

Excellent Tool for Community Development

PROS & CONS What are the best aspects of this product? The platform is very user-friendly and versatile that we can use it for several learning and consuming preferences. What I love the most is the searcha functionaity and the mobility app. I also want to say that their customer service is very very excellent. They really care about their clients and it shows in their responsiveness and flexibility. What aspects are problematic or could work better? Nothing wrong with the software. I ...

The only knowledgement management system that matters!

PROS & CONS What are the best aspects of this product? I love how they made the layout to be very navigable and well developed. In our industry, we are fully aware of tags and their value. It is so much useful that Bloomfire has a tag functionality. We are so pleased with the system. What aspects are problematic or could work better? No complaints. We have been working with Bloomfire recently and so far, the experience has been very positive. What specific problems in your company were ...

Portals filled with accessible content

PROS & CONS What are the best aspects of this product? Bloomfire is very useful in creating community portals and once you seed it with all the information, project members will flock to it and start contributing. If everything is set right, maintenance is now and content growth is very natural. What aspects are problematic or could work better? We have serious challenges with overlapping projects and so far, we have not been able to solve these overlaps. What specific problems in your ...

Sharing knowledge made easy

PROS & CONS What are the best aspects of this product? Bloomfire has a very clean, uncluttered visual layout. The built-in analytics is also a feature I find very useful. What aspects are problematic or could work better? I would love it if they grant the users the autonomy on what analytics they want to see and how these are displayed. What specific problems in your company were solved by this product? Back then, we used to email people when sharing information. Bloomfire changed all ...

Small teams will love Bloomfire

PROS & CONS What are the best aspects of this product? Bloomfire gathers and organizes knowledge much akin to a card in an index file. Every information can stand on its own. The search feature is so robust that it is so easy to find all the information you need. I alo love how I can lay out the cards into a series, which is quiye useful in terms of improving other forms of training. What aspects are problematic or could work better? There are certain behaviors that happen when I have ...

Fast evolving technology with great customer service

What do you like best? The Bloomfire team moves rapidly to keep pace and even lead the industry, with frequent updates and improvements to the tool introduced at a regular cadence. The client team is very willing to understand your requests and build on your ideas to help all the clients on the platform. It is easy to use, easy to implement and cost effective for a comprehensive knowledge management solution. What do you dislike? Nothing to report for dislikes- thanks for great ...

Love the user-friendly ease of this platform!

What do you like best? It is very self-explanatory to navigate and the layout is aesthetically pleasing. What do you dislike? I haven’t yet noticed anything I don’t like Recommendations to others considering the product: Try it out! What problems are you solving with the product? What benefits have you realized? Bloomfire allows me to access all of my work material. It s beneficial in that my employers are able to regularly update me and provide notifications and highlights.