Bloomfire Reviews in April 2025: User Ratings, Pros & Cons

A perfectly structured knowledge base

What do you like best? That I can easily create content and processes for others to use, and that it is easy for people to engage and find this content What do you dislike? I find the way that user groups work and classifying posts for these groups difficult to understand Recommendations to others considering the product: Ask yourself if you would rather a process mapping program, or something more similar to a social networking and discussion platform. I have found this to work ...

Great Internal Resource Center!

What do you like best? Our organization loves Bloomfire; it is incredibly helpful for us as an internal resource center for an assortment of items such as a centralized knowledge base. This has really helped our growing team have a centralized place to navigate to search for anything + everything. My favorite part is the ease of searching - this has saved me countless hours scrolling for things. What do you dislike? Nothing - it has such a fantastic user platform. What problems are ...

very easy to use

What do you like best? Prior to Bloomfire, we were storing documents in three or four different places. as a sales prospective all information is one place and very easy to use What do you dislike? nothing to dislike , it is very easy to use What problems are you solving with the product? What benefits have you realized? none

Bloomfire has tied up many loose ends in a quickly changing company

What do you like best? The interface is easy to use, and I can quickly find the information I'm looking for. What do you dislike? I wish the number of views on an article was at the top instead of the bottom. What problems are you solving with the product? What benefits have you realized? Lots of silo'ed knowledge is now available to everyone at any time. We used to have to wait for certain people to be free in order to solve something, so it has allowed everyone to be more ...

Amazing knowledge management platform for enterprise users

What do you like best? Bloomfire offers an excellent platform for sharing content across an enterprise of 50,000+ employees. It allows our teams to democratize insights across various stakeholder groups for the development of new products and enhancing current ones. The platform makes it easy to organize content by tagging for search optimization, collaboration across groups, and easy to reformat the layout as needed. What do you dislike? The downsides of using Bloomfire are few. I ...

Amazing Bloomfire

What do you like best? Well I have been associated with Mulesoft for quite a long, however I wasn't aware that Mulesoft too is hosting all its meetup contents on bloomfire. Its really a good platform to share contents. I have been sharing it various of my colleagues. What do you dislike? As such nothing to dislike, as an SAAS products its really good and easily accessible . However if required make some changes in UI. Make it more attractive. What problems are you solving with the ...

A solution for our contact center associates to quickly access information on processes and products

Experience with Bloomfire

What do you like best? Being able to segment content, user permissions and tags What do you dislike? Search functionality is very basic. Could use a UX overhaul What problems are you solving with the product? What benefits have you realized? Having a centralized KMS.

Most Helpful!

What do you like best? Easy to navigate and clear display wasable to easily search on pertinent topic needed on a timely basis. What do you dislike? Not much so far. Like all that I have used. What problems are you solving with the product? What benefits have you realized? Help from company's knowledgeable colleagues. Problem solving in the business.

Perfect for company-wide knowledgesharing

What do you like best? Our business has really taken advantage of the 'Ask a Question' feature. If there are questions about what's happening with our products, it get's posted in Bloomfire, people receive an email with the question, and anyone who has the answer can respond. All of this is collected in one place, rather than that knowledge getting lost in emails or instant messaging. What do you dislike? There are a few minor design issues. For example, I didn't find it very ...