BlackLine Reviews in January 2025: User Ratings, Pros & Cons

"Very smooth experience"

What do you like best? Better visibility of completed balance sheet reconciliations accross the organisation. What do you dislike? Limited options for segregating access by team Recommendations to others considering the product: Very efficient What problems are you solving with the product? What benefits have you realized? Better completion rates for balance sheet recs

"Pleasant experience"

What do you like best? Most helpful thing about the blackline is how easy it is to use, all the new features help a ton. Very user friendly experience even for the not too tech-savvy people. One of the features that I especially enjoy is importing reconciliations directly from the excel files to quicken up the job. It's one of the most pleasant responsibilities that I perform in my job. I also really like the clone button that allows me to copy all the information from the previous month ...

"Great company with amazing customer focus"

What do you like best? The fact that you are forward looking and take action on your client recommendations. What do you dislike? The license per person pricing. The more complicated the pricing the less attractive to customers. Simplicity has a value. Recommendations to others considering the product: Great customer service What problems are you solving with the product? What benefits have you realized? Timeliness and visibility. We are in the process of improving our BlackLine usage, so ...

"Pull data together to streamline account reconciliations"

What do you like best? Once the system is set up, subledgers are auto-reconciled to GL accounts, accounts like fixed assets can be reconciled as groups, accounts with a zero balance or no activity can be auto-reconciled, saving a lot of time and allowing you to focus on exceptions. What do you dislike? The setup took a lot of work - we use SYSPRO and our IT had to write complex, custom SQL queries for implementation. What problems are you solving with the product? What benefits have you ...

"Recon module"

What do you like best? Standardization across the board and visibility What do you dislike? There is nothing much, that kind of i would dislike (May be import template for frequency and couple other things) What problems are you solving with the product? What benefits have you realized? Standardization, automation, visibility, better control and couple more

"Process improvements"

What do you like best? Being able to track journal entries and easily see what's completed and outstanding is very helpful. We also started using the matching feature which improved our bank reconciliation process. What do you dislike? There are a few items that are time consuming to update. For example, there are multiple screens to visit in order to change every parameter of a task or recon. It would be nice to have it all on one screen. Recommendations to others considering the ...

"Life Saver"

What do you like best? The ease of the software and user friendly. It has saved us countless hours in the account reconciliation process. We were a manual company printing out hard copies of reconciliations which can create room for human error in regards to a reconciliation getting lost on a desk. Its perfect for visibility. What do you dislike? Nothing as of yet but if i had to choose something it would be the price. The price is a roadblock for our company in being able to implement more ...

"Task Management"

What do you like best? User friendly, quick and easy to implement. Great Technical support after implementation What do you dislike? errors in charts such as not able to provide list of late tasks from the dashboard Recommendations to others considering the product: Use and integrate with other modules What problems are you solving with the product? What benefits have you realized? Visibiliby, compliance

"Reviewer Perspective"

What do you like best? The reporting feature allows me to track our progress from using the solution and communicate our wins. What do you dislike? Hard to say as we are new to the solution and may just need training What problems are you solving with the product? What benefits have you realized? No significant issuesnoted

"One powerful and holistic solution"

What do you like best? sophisticated functionalities with on-going improvement and features. Address most of the pain points during accounting process , plus incorporate in better control and supporting rails. Definitely save time on the team and improve efficiency What do you dislike? maybe overwhelming at the beginning and there will be learning curves to fully understand BL and optimize the setting so as to follow best practice Recommendations to others considering the product: Based on ...