BlackLine Reviews in January 2025: User Ratings, Pros & Cons

"Blackline experience "

What do you like best? I have found Blackline U to be very helpful, I really like the demons and the "try it" tasks they incorporate into the learning. What do you dislike? As a system admin, it's a bit difficult to navigate especially when you are new. I would like it if there was a "search" option that lead you to what you need to find. What problems are you solving with the product? What benefits have you realized? Using Blackline reconciliation has forced us to look at existing ...

"Great customer service"

What do you like best? Blackline is a great business partner. They go above and beyond to make sure we have what we need for decision support when evaluating new products. They also have great customer service and working quickly to address concerns. What do you dislike? Reporting needs improvement, we currently have to export reports and put in power bi for better visualization What problems are you solving with the product? What benefits have you realized? insight into close processes

"Internal Audit success"

What do you like best? I love that the Compliance module connects with the other modules, which makes internal audit much easier. What do you dislike? -Workflow tracking and status in compliance. Once something is de-certified, there is no way to see that it was once certified. This exists in the other modules, so please add to Compliance :) -No alerts for when something is rejected or closed, so manual checks are required Recommendations to others considering the product: Use as many of ...

"Great support, Innovative Product "

What do you like best? Automation. Creates room to run for finance professionals What do you dislike? can be complex as admin user. requires delegated time and role Recommendations to others considering the product: get buy-in from your company What problems are you solving with the product? What benefits have you realized? No more paper recs

"Excellent Platform for Transforming the Accounting Function"

What do you like best? The BlackLine platform is very configurable and allows us to tailor the functionality to meet our needs. What do you dislike? The reporting functionalities still leave a bit to be desired. Pulling reporting data from the system often requires export and manual manipulation. What problems are you solving with the product? What benefits have you realized? We have enforced consistency and quality in reconciliations, and increased efficiency and visibility to our account ...

"Leveraging BlackLine to help remediate our account reconciliation weaknesses"

What do you like best? The ability to monitor and the close process and identify the outstanding reconciliations for the month end close. Historically, new functionality was constantly added to the tool. Most importantly the BlackLine team/employees. They seem to genuinely care and want to help. What do you dislike? Lack of enhancements to account recs. Focus seems to have been on improving matching and ICH. Implementation partners not doing a good job implementing the tool and or miss ...

"Definite benefits"

What do you like best? I am pleased with the time savings and standardization that the tool provided What do you dislike? I do not have a specific issues with the tool. What problems are you solving with the product? What benefits have you realized? Universal visibility to the reconciliations

"streamline your reconciliation!"

What do you like best? Visibility to the processes and time savings What do you dislike? Having have to convince users that they have to start using new tool What problems are you solving with the product? What benefits have you realized? Using Blackline reconciliation module saved us time and effort. We also have better visibility to what is being done when and how well at anytime we want.

"Great experience with matching and journals"

What do you like best? Matching cuts down manual daily workload by 60% or more. What do you dislike? The system frequently times out. This causes manual work to be repeated. What problems are you solving with the product? What benefits have you realized? Keeping daily reconciliations. Blackline helps to identify daily exceptions making exception management and customer service easier to manage.

"ITB 2019... Amazing!"

What do you like best? The breakout session and the one on one with CSL experts. What do you dislike? The limited nature of partial matching. It will be quite beneficial if this process is automated. Recommendations to others considering the product: I recommend transaction matching. I have to fully use the other functions in order to recommend them. What problems are you solving with the product? What benefits have you realized? Running account reconciliations from unmatched transactions, ...