BlackLine Reviews in April 2025: User Ratings, Pros & Cons

"Controller"

What do you like best? Shorten month-end process. Task and Journal Entries What do you dislike? learning curve, takes time to learn , implementation time What problems are you solving with the product? What benefits have you realized? month-end close task mangement

"Excellent product"

What do you like best? Flexibility of the platform to support connected financial processes. What do you dislike? there is nothing I do not like about the solution. Recommendations to others considering the product: Consider both time savings as well as risk avoidance What problems are you solving with the product? What benefits have you realized? Reconciliations save significant amount of time.

"Great Product"

What do you like best? Integration with the tools offered in the suite of products What do you dislike? The turnover of our customer success folks but it's being addressed. Recommendations to others considering the product: Make sure Executive Leadership is behind you or it will be very painful What problems are you solving with the product? What benefits have you realized? Centralizing and visibility

"Excellent Product with Great Support"

What do you like best? BlackLine matching is intuitive. The way it works just makes sense. The ability to integrate our matching data sources, recons, and JEs has been a real time saver. What do you dislike? Sometimes updates surprise me. I wish there was more clear notification of changes to come... maybe login notifications. TIme outs are frustrating, especially when I've done a lot of manal matching and I lose my work

"Excellent implemention"

What do you like best? Automatic certifications of reconciliations and better tracking of tasks and reconciliations What do you dislike? N/A We are very new to the product as we implemented tasks and reconciliations in July Recommendations to others considering the product: Higher a third party to help implement, dedicate resources to the project, ensure that senior management is fully supportive What problems are you solving with the product? What benefits have you realized? Completeness ...

"Blackline is an Awesome Product"

What do you like best? the ease of use for the end user is critical. With limited training and experience the organization can be up and running. What do you dislike? I would like to see more reporting features easy to access. More data analytics for the journal use and account recon modules. Recommendations to others considering the product: This product can make your life much easier. What problems are you solving with the product? What benefits have you realized? We are able to use this ...

"Compliance and Controls"

What do you like best? I like the breakout sessions. They are the best places for networking. What do you dislike? the flickering lights 5 min before end of breakfast hour What problems are you solving with the product? What benefits have you realized? completeness and accuracy. I am looking into the CIM module to fix the issue.

"In The Black Experience"

What do you like best? BL is a one stop shop that has help ease the close cycle and reconciliation process. It's a new way of automating our day to day task. What do you dislike? I am still very new so there's still definitely a learning curve. Recommendations to others considering the product: Definitely utilize BlacklineU and attend the conference that are offered. The Blackline community is also a very useful resource to ask questions and seek guidance especially for those new to ...

"Blackline Review"

What do you like best? I really like the rec module and ability to auto certify a reconciliation. What do you dislike? I dislike the fact that you can't delete tasks, but only add an end date. What problems are you solving with the product? What benefits have you realized? Auto certifying recs

"New Customer perspective"

What do you like best? The team, they have been extremely helpful during the implementation process What do you dislike? Would have liked more training and a manual for reference Recommendations to others considering the product: Go through the Blackline U to understand the system better What problems are you solving with the product? What benefits have you realized? Needed more visibility on the reconciliations and a way to track progress.