BlackLine Reviews in January 2025: User Ratings, Pros & Cons

"Seamless Integration"

What do you like best? The ease of rolling out Blackline to over 100 users was seamless. The feedback we received was nearly 100% positive. It gave users more flexibility and control over their month-end close while giving Corporate Accounting greater visibility to the close. What do you dislike? We are still experiencing some issues with Journal Entries. We have found workarounds in the interim and Blackline is working on correcting these. Recommendations to others considering the ...

"Here for the conference as a 1st year customer"

What do you like best? Blackline allows for automation of recurring tasks and creates efficiency around the month end close process. What do you dislike? First year implementation of the tool is manual and requires significant effort. Recommendations to others considering the product: The first couple of months will be rough but the long term benefits far exceed the the initial pain points. What problems are you solving with the product? What benefits have you realized? We currently have ...

"Business Led Automation Results in Acceleration of Project Timeline"

What do you like best? The operations team while automating business processes also identify continuous improvement opportunities; resulting in freeing up time during the month-end close to answer customers questions. What do you dislike? Smart Close title is a bit mis-leading to those not intimately knowledgeable with the functionality of the tool. It can be utilitied for non-month-end and for SAP transactions outside of the accounting workstream. Many team members think it is only for ...

"Great tool for Accountin"

What do you like best? the standardization around the globe, the online access and the support for internal and external auditors What do you dislike? there are small issues, not mention able What problems are you solving with the product? What benefits have you realized? Problems are the user, to get everybody on the same process. Once they are following the same process it is an excellent tool

"Intuitive cloud based Close Management Tool"

What do you like best? Blackline has an easy to use interface that makes training and adoption by end users easy What do you dislike? Blackline does not have customizable roles What problems are you solving with the product? What benefits have you realized? Gaining visibility into Month end close and the aging of outstanding items

"Easy to keep track of the close"

What do you like best? With Blackline, the tasks help me keep track of where I am at in the close process. I also like the fact it de-certifies recs where the amount has changed. This lets me know if someone posted something to that account in error and catch it before the books close. Blackline also speeds up my close with the auto certification What do you dislike? Large prepaid recs that often have changes that need to be made. It seems rather messy to keep track of in blackline. What ...

"My BlackLine experience has been very positive."

What do you like best? They are always very professional and respond to questions quickly. The efficiency and transparency we have received is exceptional. The implementation of standardized templates has made the ease of completing and auditing the reconciliations a 100% change to our prior process. The ability for us to have one central location for all reconciliation and their backup has been the biggest improvement of all. The ability to track and report on all our required adjustments ...

"Can't imagine where we would be without BlackLine"

What do you like best? BlackLine offers innovative solutions to make our workload more efficient and organized. It is much easier to stay in compliance with SOX and turn in timely and accurate work. What do you dislike? Implementation was painful and we could have used more live support Recommendations to others considering the product: Consider the manual effort that you and your employees are putting forth to perform your reconciliations each month when you are thinking about the cost. ...

"Allows for increased automation"

What do you like best? It allows you to automate many of the manual closing activities. What do you dislike? Some of the items require Customer Support to implement. What problems are you solving with the product? What benefits have you realized? automating journal entries from reconciliations

"Blackline has transformed our Account Reconciliation process."

What do you like best? Halliburton began using Blackline in 2012. We transitioned from a very manual excel based process. In Blackline, we have visibility without duplication of efforts. What do you dislike? One item that is frustrating is the use of filters. Possibly a knowledge gap for me. Recommendations to others considering the product: Blackline is Best in Class and is moving in the right direction for Continuous Accounting What problems are you solving with the product? What benefits ...