Blackbaud eTapestry Reviews in February 2025: User Ratings, Pros & Cons

eTapestry works well for our needs

PROS & CONS What are the best aspects of this product? It has an intuitive and friendly UI design. It makes the process of creating reports and managing donors easier for us. What aspects are problematic or could work better? It can take a while to learn how to use its querying features. However, the process becomes effortless with time. What specific problems in your company were solved by this product? We love that software is designed in a way that makes it easy for us to import data and ...

Satisfied with eTapestry

PROS & CONS What are the best aspects of this product? Blackbaud eTapestry is a user-friendly solution equipped with many capabilities for donor management. What aspects are problematic or could work better? It was a challenge for us at first to use eTapestry to its full potential. We learned how eventually, and since have been able to get things done faster, easier, and with greater accuracy using this software. What specific problems in your company were solved by this product? eTapestry ...

One of the best software for nonprofits

PROS & CONS What are the best aspects of this product? Blackbaud eTapestry is a user-friendly and well-designed software that helps organizations identify who among their donor list will make the highest contributions. We love that we don't need technical expertise to be able to benefit from its many functionalities. What aspects are problematic or could work better? We hope they would provide users with better instructional and learning resources. This would help us get the most out of ...

Great choice for small nonprofits

PROS & CONS What are the best aspects of this product? Blackbaud eTapestry serves as an all-in-one database platform for our organization. It is where we keep the profiles of our members and the contact information of our donors as well as their history with us. It allows us easy access to our data and makes our coordination procedures more seamless. What aspects are problematic or could work better? We think improvements could be done to make the software's interface more friendly. What ...

Reliable solution for donor management

PROS & CONS What are the best aspects of this product? We were using a different platform before and this one is better in terms of UI and UX design as well as customizability. What aspects are problematic or could work better? This isn't a major concern, but we wish plugins would be easier to find. Apart from this, we have no complaints. What specific problems in your company were solved by this product? It now takes less time and effort for us to create a database, thanks to ...

Very useful for nonprofits

PROS & CONS What are the best aspects of this product? I relied on this software for performing my duties as an intern. I highly appreciate its intuitive design. What aspects are problematic or could work better? The seniors in our organization find this hard to use. What specific problems in your company were solved by this product? This software has a good feature for designing pamphlets. Are you a current user of this product? No

User-friendly software

PROS & CONS What are the best aspects of this product? eTapestry has a friendly interface and comes with informative resources regarding product use. It allows us to create campaigns and connect with more donors. It also allows us to send acknowledgment letters. Overall, it is an excellent software for nonprofit organizations. What aspects are problematic or could work better? We think the software's load time needs to be improved. We also think it would be great if they would add a social ...

Excellent software

PROS & CONS What are the best aspects of this product? We love this software's report builder. We are trying to get the most out of all its features and have acquired the training necessary to be able to navigate it with ease. When we have concerns, we reach out to their support team. They are very responsive and helpful. What aspects are problematic or could work better? It would be nice if they would make all the software's features available for free. We would also benefit from getting ...

Effective donor management tool

PROS & CONS What are the best aspects of this product? Transitioning to this software has been a smooth-flowing process in our experience. Their support team gave us all the assistance that we needed. We are satisfied with how their product helps us manage donor information. It works wonders compared with the tools we used before. What aspects are problematic or could work better? We have no complaints about its existing features. However, this software would be able to match our needs ...

Ideal donor management solution

PROS & CONS What are the best aspects of this product? There are plenty of resources available online to help users navigate the platform and solve the issues they encounter. What aspects are problematic or could work better? It takes time and effort to learn all this platform's features. What specific problems in your company were solved by this product? Thanks to this platform we are now able to manage our donors with ease and get more people to become involved in our cause. We are able ...