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Blackbaud CRM - New SaaS Software

Blackbaud CRM

Power up your nonprofit's relationships with Blackbaud CRM.

3.8

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Blackbaud CRM offers custom pricing plan

Blackbaud CRM Reviews & Ratings

3.8

Very Good

Based on 26 ratings & 36 reviews

Rating Distribution

Excellent

(14)

Very Good

(12)

Good

(4)

Poor

(2)

Terible

(4)

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Showing 1-10 out of 36

QV

Quoc V

05/24/23

5 out of 5

"Nice CRM with great API"

What do you like best about Blackbaud CRM? I like the fact that the API makes the data very accessible. What do you dislike about Blackbaud CRM? It can be costly to smaller schools as the pricing is a bit steep. What problems is Blackbaud CRM solving and how is that benefiting you? A single source of data for all of our community.

MD

Melanie D

04/25/19

5 out of 5

"Blackbaud Review"

What do you like best about Blackbaud CRM? Blackbaud CRM covers so many different areas of functionality. It really helps to centralize all of the different parts of donor management in one place. What do you dislike about Blackbaud CRM? The database view is not as user friendly and can sometimes be slow. What problems is Blackbaud CRM solving and how is that benefiting you? This has helped handle large amounts of information and organize it in the way that is best for your organization to use.

AU

Anonymous User

01/28/19

5 out of 5

"Multi-use Constituent Database"

What do you like best about Blackbaud CRM? This system has been very user-friendly and gives me the ability to tackle multiple job duties within one platform. I can update contact information, send invitations for events, and track annual giving all using the same system. This makes my job much easier. What do you dislike about Blackbaud CRM? Some of the functions are limited. When you filter your selections they are automatically saved to those preferences and you have to unselect them ...

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MW

Michelle W

10/14/18

5 out of 5

"Nothing better than BBEC"

What do you like best about Blackbaud CRM? I LOVE THE CAPABILTY TO MANAGE DONORS FROM BEGINNING TO END. FROM PROSPECTIMG TO STEWARDING. REVENUE EASILY STORED AND REPORTED ON. MANAGE ALL FUNDRAISING AND EVENTS. What do you dislike about Blackbaud CRM? I DO NOT DIALIKE ANYTHING ABOUT THIS CRM Recommendations to others considering Blackbaud CRM: Its worth learning a new system! Do not resist! What problems is Blackbaud CRM solving and how is that benefiting you? SOLVING DATA INTEGRITY ISSUES

YW

Yolanda W

07/13/18

5 out of 5

"Blackbaud CRM"

What do you like best about Blackbaud CRM? My user enjoy the ease of use of the system. They also loved the speed and visibility What do you dislike about Blackbaud CRM? That is builds tables for the attributes and they are not friendly names. What problems is Blackbaud CRM solving and how is that benefiting you? Advancement are taking donations and able to keep track of constituents more concisely.

BC

Brianne C

06/14/22

4.5 out of 5

"Blackbaud CRM: The Right Tool for Advancement Needs"

What do you like best about Blackbaud CRM? Blackbaud CRM makes it easy to see key constituent data at a glance. I can quickly and easily get info when needed and the various integrations, such as the Events module, make it a great tool to capture overall engagement. What do you dislike about Blackbaud CRM? Due to the large amount of data, there are times where the system takes a minute to refresh, as it's combing through the vast database. That said, I don't have many issues with the CRM ...

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CF

Callie F

05/10/22

4.5 out of 5

"BlackBaud CRM helps solve issues"

What do you like best about Blackbaud CRM? Blackbaud CRM helps to solve essential issues for advancement including a responsive email system and many partnerships with other programs that make the CRM experience much easier What do you dislike about Blackbaud CRM? Some of the processes and entry are cumbersome for Blackbaud. There could possibly be a more tech savvy way to update the database. What problems is Blackbaud CRM solving and how is that benefiting you? Blackbaud CRM is able to ...

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AU

Anonymous User

11/11/20

4.5 out of 5

"Blackbaud (Carlsen)"

What do you like best about Blackbaud CRM? Simple to use, ability to extract information and pull reports What do you dislike about Blackbaud CRM? Handling of soft credits - need to create various types of soft credit (between family members, between individual and private business etc) What problems is Blackbaud CRM solving and how is that benefiting you? For the most part, I can pull exactly the information I need in reports through queries and exports

AU

Anonymous User

07/03/20

4.5 out of 5

"Crm"

What do you like best about Blackbaud CRM? I love that staff can track communications and relationships with our donors and we can look up historical data What do you dislike about Blackbaud CRM? Crm takes forever to get used to. Sometimes It seems like way too much work for a little payout. What problems is Blackbaud CRM solving and how is that benefiting you? Crm is great for relationship management and data tracking

AU

Anonymous User

12/03/19

4.5 out of 5

"Good CRM for Non-Profit"

What do you like best about Blackbaud CRM? Blackbaud's search function is very simple to use. They also have a thorough Knowledge Base. Additionally, when our team needed further assistance, we were easily able to contact our rep to come out and give us in-person training. What do you dislike about Blackbaud CRM? Older "models" of Blackbaud are clunky; it's best to have the latest model. Recommendations to others considering Blackbaud CRM: Just make sure you have the latest of what ...

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