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BitPay - Payment Processing Software

BitPay Reviews in February 2025: User Ratings, Pros & Cons

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2.4

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BitPay Reviews & Ratings

2.4

Based on 189 ratings & 101 reviews

Rating Distribution

Excellent

(17)

Very Good

(13)

Good

(10)

Poor

(0)

Terible

(61)

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Showing 1-10 out of 101

EP

Emmanuel Philip

10/30/24

1 out of 5

Pure scam.

Pure scam.. All my friends that have used this have been scammed. They took all the money from their wallet. Avoid completely

TC

Thomas Clayton

10/21/24

1 out of 5

stay away

stay away! scam website!

YE

Yaşar Ergün

06/29/24

1 out of 5

This is a very unprofessional company…

This is a very unprofessional company to start with. I asked a simple task of closing my account and it took a week to get a proper respond stalling with petty excuses. Then they replied my account was closed. I keep checking and still see my account is active. Worst of all they no longer respond to my messages. This is a service that everyone should stay away.

YZ

Yair Zilberman

06/11/24

1 out of 5

Don't use BitPay

Basically they stole $20 somehow since they claim my transaction was underpaid. So the refund is deducted a significant amount. And in general the whole UI seems misleading and painful.

SN

sipho nhlapo

05/30/24

1 out of 5

thank you for taking my money you have…

thank you for taking my money you have terrible service you dont assist with anything

S

Sheea

04/20/24

1 out of 5

Be careful, it is a scam

Be careful, bitpay is a scam! I bought €50 in Bitcoin, I only received €33 in bitcoin. And I can't even use them, because aren't even enough to pay the commissions for make 1€ payment. I tried to send 1 euro to the wallet of my friend, and bitpay app says that there are not enough funds to carry out the operation. They practically stole everything. Customer service says it is not their fault Thank goodness that I had tried with a small amount just to try. Be careful, they are thieves. Real ...

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MR

Mr Ricky Stephen Clare

04/16/24

1 out of 5

complete fraudulant app

complete fraudulant app takes money for crypto then steals your crypto prevents you from moving your crypto so they can keep devalueing your crypto until its pointless or worthless . bitpay are theives in my opinion

XD

XMC Diecast Racing

04/12/24

1 out of 5

Would give -5 stars if I could

Would give -5 stars if I could I have $300 USDC I want to withdrawl. I need to tranfer this to my crypto exchage (per Bitpay). Bitpay say there is not enough ETH in the account for transfer fees. I try to change my USDC soin to ETH, same error. I can't use the wallet feature or withdraw anything direct because I am in Canada. This scam company has just stollen my money. Thanks

BM

Benjamin Mani

04/11/24

3 out of 5

They have the most slowest customer…

They have the most slowest customer support in the world

BM

Benjamin Mani

04/11/24

3 out of 5

They have the most slowest customer…

They have the most slowest customer support in the world