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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 61-70 out of 852

BH

Brad Hoyle

06/19/23

1 out of 5

Terrible Service

Cant get a reply from them at all.

ER

Erwin R

06/18/23

4 out of 5

"The longest URL shortner on the market"

What do you like best about Bitly? Being one of the longest around om the URL-shorter market bitly keeps improving and developing its shortener. It's also the most recognised shortner URL with a wide integration base with other programs. Also, their browser extension to quickly create links works flawlessly. Plus, it's easy to connect your own domain name.

ER

Erwin R

06/18/23

4 out of 5

"The longest URL shortner on the market"

What do you like best about Bitly? Being one of the longest around om the URL-shorter market bitly keeps improving and developing its shortener. It's also the most recognised shortner URL with a wide integration base with other programs. Also, their browser extension to quickly create links works flawlessly. Plus, it's easy to connect your own domain name.

P

Person

06/08/23

1 out of 5

Deceptive Greedy Company Out to Scam Customers! Beware!

I used qr-code-genrator dot com (which is acquired by Bitly) to generate a free QR code. When I generated the code it was free and there was no mention that it was only free for a 14 day trial period. Now I get an email saying my QR code is deactivated and I have to pay $120 a year to reactivate it. No thank you, I will have to reprint my business cards but it's better than giving this company money.

TC

Tony C

06/04/23

1 out of 5

This is the worse company ever

What a the worse company ever. They don't comply with GDPR. Their emails that I receive everyday don't even include a link to unsubscribe. They are the biggest spammer ever. They should be blocked and people working for this company should be ashamed of themselves!

SV

Sarah Vidoni

05/17/23

1 out of 5

Truly terrible service

Truly terrible service. Their plans are confusingly written. I signed up thinking I could use 2 QR codes per month, but after paying $60, I discovered it was only 2 per year. This crucial information was buried in the legal section. So, effectively, the price is $30 per QR code. On top of that, their customer service is awful. No one responds, and after submitting multiple tickets, I received a generic response before they closed the ticket.

MP

Moj P

05/14/23

1 out of 5

DO NOT USE Bitly QR code generator

Only needed 1 QR code generated for a poster at work. Went with Bitly as the add was very much highlighting the fact I could create codes for free (at least during the trial period) and because it seemed to be a reputable company. After 2 weeks however and before the poster event at work, Bitly has disabled my QR code and it basically holding me to ransom for a minimum yearly fee of approx. €100 if I want to re-activate my one QR code. Ridiculous! Wish I had gone with the Adobe QR code ...

Read more

AU

Anonymous User

04/21/23

4.5 out of 5

"Efficient and flexible tool for digital marketing"

What do you like best about Bitly? Straightforward, quick and easy to create shorter links. Ability to customize brand links and redirect in the future helps reduce the need to create unique links over and over for reoccurring events.

CN

Candace N

04/18/23

5 out of 5

"Great!"

What do you like best about Bitly? Perfect way to measure traffic behind branded links What do you dislike about Bitly?

KC

Kaycee C

04/18/23

5 out of 5

"The best of their kind!"

What do you like best about Bitly? Easy, fast, efficient. They are the leader in their category and it's a brand I trust. What do you dislike about Bitly?