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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 41-50 out of 852

AU

Anonymous User

10/19/23

5 out of 5

"easy to use, and a nice looking dashboard"

What do you like best about Bitly? very intuitive and straightforward, many options and possibilities What do you dislike about Bitly?

AL

Alyssa L

09/29/23

5 out of 5

"Bitly is the best link manager!"

What do you like best about Bitly? For a long time, we were using extremely long links on social media that we thought looked very spammy. Not to mention, in places where links aren't clickable such as Instagram captions, nobody would be able to even try to remember a long URL to type into their browser! Bitly has helped us create shorter links for a better appearance within social media captions. We have also used bitly links on flyers or graphics where people can't actually click the ...

Read more

AL

Alyssa L

09/29/23

5 out of 5

"Bitly is the best link manager!"

What do you like best about Bitly? For a long time, we were using extremely long links on social media that we thought looked very spammy. Not to mention, in places where links aren't clickable such as Instagram captions, nobody would be able to even try to remember a long URL to type into their browser! Bitly has helped us create shorter links for a better appearance within social media captions. We have also used bitly links on flyers or graphics where people can't actually click the ...

Read more

JS

Jaime S

09/12/23

4.5 out of 5

"4 reasons to make the switch to Bitly, like I did."

What do you like best about Bitly? 1. The onboarding process was quick, easy and hassle-free. A real pleasure to deal with. 2. These shortened URLs can be used when Optomizing your sites SEO Performance, which is an added benefit for your SEO team.

SS

Saurav S

09/05/23

5 out of 5

"Link Length Shortening Tool"

What do you like best about Bitly? Bitly is one of the best free saas tools I have used to generate our QR codes & shorten URLs. The platform has a very easy and reliable user interface even for first time users. The tool also helps you track engagement rates like clicks which is very helpful.

SS

Saurav S

09/05/23

5 out of 5

"Link Length Shortening Tool"

What do you like best about Bitly? Bitly is one of the best free saas tools I have used to generate our QR codes & shorten URLs. The platform has a very easy and reliable user interface even for first time users. The tool also helps you track engagement rates like clicks which is very helpful.

FG

Fina Garcia

09/05/23

1 out of 5

Their customer support is garbage

Their customer support is garbage. Marking issues as resolved even though my request was not resolved. The bot in the chat section is extremely annoying bombarding you with multiple messages at a time. They make it impossible to actually communicate with someone and once you do, they are completely useless and put no effort into even trying to understand the issue you have. Extremely pricey to not even care about the customer experience.

W

Walter

09/05/23

1 out of 5

Scam Scam Scam

Scam Scam Scam. Read the other reviews. This is terrible. Don’t do it, trust me. I’m sure there will be lawsuits against this companies unethical tactics. Reprinting my business cards. Don’t give this company your money. I’m never recommending Bitly.

AU

Anonymous User

09/01/23

5 out of 5

"Very powerful service that much more than useful"

What do you like best about Bitly? Bitly was the first choice always to make URL shorter. It supports custom URLs also. UI is very easy and useful. It is fast service and has high SLA

AU

Anonymous User

09/01/23

5 out of 5

"Very powerful service that much more than useful"

What do you like best about Bitly? Bitly was the first choice always to make URL shorter. It supports custom URLs also. UI is very easy and useful. It is fast service and has high SLA