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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 31-40 out of 852

CO

Collins Okoth Ochieng

12/19/23

4 out of 5

I loved it because on my side it was…

I loved it because on my side it was useful.

CO

Coachingzentrum Olten

12/05/23

1 out of 5

We printed a brochure with bitly QR…

We printed a brochure with bitly QR codes. Initially they worked fine, but since a few weeks they are blocked by bitly. I reached out to them several times, the issue remains unsolved. They simply closed the first ticket stating the links work, and they are not responding to any new appeals. DO NOT USE bitly for printed documents.

AJ

Angelo John L

12/04/23

3.5 out of 5

"Good for freeware; upgrade is expensive"

What do you like best about Bitly? Easy to create links, generous monthly limit What do you dislike about Bitly?

DC

Dean Campbell

11/23/23

1 out of 5

Scam company

Scam company, very visible adverts for free services then cover themselves with shady terms and conditions.

JI

Jeanna I

11/11/23

4 out of 5

"Short and easy"

What do you like best about Bitly? Bitly is super easy to use and takes no time at all. What do you dislike about Bitly?

JI

Jeanna I

11/11/23

4 out of 5

"Short and easy"

What do you like best about Bitly? Bitly is super easy to use and takes no time at all. What do you dislike about Bitly?

KF

Kevin F

11/03/23

4 out of 5

"If you regularly send out links, this is the only way to do it."

What do you like best about Bitly? We've been using Bitly for eleven years now. We're a small ISP providing internet to rural homes and businesses. Shortly after our initial launch of services we began to realize that we were presenting to customers in a way that made us appear to be disjointed. We utilize a variety of platforms for network management, customer service, billing, account management, inventory, email, SMS, and network monitoring. As if that wasn't enough, our hosted IP voice ...

Read more

KF

Kevin F

11/03/23

4 out of 5

"If you regularly send out links, this is the only way to do it."

What do you like best about Bitly? We've been using Bitly for eleven years now. We're a small ISP providing internet to rural homes and businesses. Shortly after our initial launch of services we began to realize that we were presenting to customers in a way that made us appear to be disjointed. We utilize a variety of platforms for network management, customer service, billing, account management, inventory, email, SMS, and network monitoring. As if that wasn't enough, our hosted IP voice ...

Read more

OP

Om P

10/22/23

4.5 out of 5

"Great for Free tier"

What do you like best about Bitly? Easy of use with speed and android and ios apps What do you dislike about Bitly?

AU

Anonymous User

10/19/23

5 out of 5

"easy to use, and a nice looking dashboard"

What do you like best about Bitly? very intuitive and straightforward, many options and possibilities What do you dislike about Bitly?