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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 21-30 out of 852

MW

Mr. Why Would I lie

01/25/24

1 out of 5

AVOID AT ALL COSTS. Deceptive and Misleading.

I had a 14-day trial and created some posts for a campaign and saved the QR codes which it allows you to do. What it doesn't tell you is that after 14 days all these codes you created will STOP functioning unless you sign up. What A Total Rip Off! I now have to redo all the posts that I created and I have lost any benefit from the ones used. I am furious! I think this is deceptive and misleading business practice. The only good thing about the experience was I discovered you could make ...

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AS

Amie S

01/10/24

5 out of 5

"Great tool to simplify & shorten links"

What do you like best about Bitly? I love the ease of use when creating shortened links and the ability to customize the file name. It's also great to be able to see an overview of how the link is performing, at a quick glance, using the provided graphs & timeline.

AS

Amie S

01/10/24

5 out of 5

"Great tool to simplify & shorten links"

What do you like best about Bitly? I love the ease of use when creating shortened links and the ability to customize the file name. It's also great to be able to see an overview of how the link is performing, at a quick glance, using the provided graphs & timeline.

BS

Benjamin Strout

01/10/24

1 out of 5

Horrible company

Horrible company. Canceled my account a year ago. Then they build me two more times and won’t refund me. Very frustrated.

SF

Sam Forstag

01/09/24

1 out of 5

DO NOT USE

DO NOT USE. As other reviews stated, the QR codes expire and the only option to continue using them is to pay $115 for a year-long subscription. In addition the subscriptions are listed with monthly cost, but they default you to paying for a full year with no refund for unused months. Deceptive practices.

MS

Manny S

01/04/24

5 out of 5

"Easy to Use and Very Practical!"

What do you like best about Bitly? It's very easy to take a long URL and shorten it. Plus, the analytics are easy and very practical, presenting you very useful information once you log in.

MS

Manny S

01/04/24

5 out of 5

"Easy to Use and Very Practical!"

What do you like best about Bitly? It's very easy to take a long URL and shorten it. Plus, the analytics are easy and very practical, presenting you very useful information once you log in.

AD

Amit D

12/21/23

4.5 out of 5

"Best URL shortener software"

What do you like best about Bitly? I use it to tinify my long URLs. It is very easy to use and there are enough options available in free plan. It helps me create personalized links for my customers. Bitly has also a great way to track my links and see how many clicks your links have gotten.

A

Andras

12/21/23

1 out of 5

Terrible support with huge bugs!

We created a QR code and printed it on hundreds of products. Then our QR code disappeared from the system. When I asked customer service if they could restore it because it is causing us a lot of damage, they said they were aware of the problem and would let me know when it was fixed. That's all. They didn't care at all about our loss due to their software not working. This is not the first time I haven't found customer service useful and just wasted my time with it, just like with the ...

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CO

Collins Okoth Ochieng

12/19/23

4 out of 5

I loved it because on my side it was…

I loved it because on my side it was useful.