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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 181-190 out of 852

EV

Eric V

04/28/22

5 out of 5

"Easy and flexible link shortening with analytics!"

What do you like best about Bitly? I love the API integration and the ability to use custom domains. We've utilized this in multiple areas of our company as a branding tool.

JS

Jared S

04/28/22

5 out of 5

"Quick, fuss-free, and direct"

What do you like best about Bitly? Bitly's direct integration with Google Chrome extension allows me to shorten links on the fly, without ever leaving the page. Customising the shortened links works wonders for users to easily refer to and access on their own end.

JF

JR. F

04/28/22

5 out of 5

"Efficient, Easy, Beautiful Links"

What do you like best about Bitly? As a small non-profit that doesn't have our own dedicated web tech, having Bit.ly as a way to make the many links we generate week-to-week for our parishioners sleek, branded and beautiful is a life-saver.

AU

Anonymous User

04/28/22

4.5 out of 5

"Digital Engagement Manager"

What do you like best about Bitly? Being able to quickly create many shortand links for our organization's CTAs. What do you dislike about Bitly?

AU

Anonymous User

04/28/22

3.5 out of 5

"Gets the job done, but not the best user experience"

What do you like best about Bitly? I like that bitly has incorporated the new UTM options in the Create field. Also, the visual dashboards are nice. What do you dislike about Bitly?

BF

Benjamin F

04/28/22

2.5 out of 5

"Great offering but much higher cost compared to the competition (for my purposes anyway)"

What do you like best about Bitly? It's accessible and tough to break! The automated creation from a spreadsheet of short URLs was amazing, and the free trial of the pro version worked brilliantly. The custom URL option was great, and really made my links unique and identified them as my brand. Online portal was easy to navigate, and the Chrome extension made a big difference when just grabbing a link from the web. Being able to remember the URL for my Vcard download and recite it easily ...

Read more

BF

Benjamin F

04/28/22

2.5 out of 5

"Great offering but much higher cost compared to the competition (for my purposes anyway)"

What do you like best about Bitly? It's accessible and tough to break! The automated creation from a spreadsheet of short URLs was amazing, and the free trial of the pro version worked brilliantly. The custom URL option was great, and really made my links unique and identified them as my brand. Online portal was easy to navigate, and the Chrome extension made a big difference when just grabbing a link from the web. Being able to remember the URL for my Vcard download and recite it easily ...

Read more

AM

Aoife M

04/27/22

5 out of 5

"Easy to use and gives a professional look!"

What do you like best about Bitly? I like the custom URL function as I think it adds creditability, and it's super easy to use What do you dislike about Bitly?

AE

Ayoub E

04/27/22

5 out of 5

"Super useful and easy to use!"

What do you like best about Bitly? Bitly helps us create shortened and branded links that are trackable and customisable. It was also easy for us to integrate it with our social scheduling and management tools.

AU

Anonymous User

04/27/22

5 out of 5

"Big fan, great for tracking and link design"

What do you like best about Bitly? Bitly has some great capabilities that allow personalizations of our links. It is huge in our marketing efforts. What do you dislike about Bitly?