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9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

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Starts from $21/Month when Billed Yearly, also offers free forever plan

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Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

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Showing 141-150 out of 852

KS

Kiran S

08/10/22

4.5 out of 5

"Making Every Link Count!"

What do you like best about Bitly? We use Bitly mainly for our social media pages, Bitly shortens the long URL links from our website pages. This goes well with our social media messages. Also, we can track those links as well.

JA

Jason A

08/07/22

0 out of 5

"Horrible experience - buggy and terrible customer support"

What do you like best about Bitly? Setting up a custom domain was made easy if I'm stretching for something nice to say. What do you dislike about Bitly?

JA

Jason Abromaitis

08/06/22

1 out of 5

Bitly has numerous bugs and awful customer support

Bitly has numerous bugs that its customer service doesn't acknowledge. Additionally, if you make a mistake in a link, that counts against your credits for the month and they do not let you correct the links.

KS

Katie S

07/26/22

5 out of 5

"bit.ly Review"

What do you like best about Bitly? It is very simple to use, all it takes it a little copy and pasting What do you dislike about Bitly?

AS

Ahammed Sha N

07/25/22

4.5 out of 5

"Short url is more catchy"

What do you like best about Bitly? Title for each shortening url is really helpful. What do you dislike about Bitly?

SG

Sunil Gurung

07/07/22

5 out of 5

Best ever url shortening service

Best ever url shortening service. Pricing is a bit high but their service is fantastic.

RH

Ross Horak

07/04/22

1 out of 5

Horribly unethical and bad business practices company

Very unethical company. Acquired qr-code-generator.com and continue to practice and push their disgustingly misleading marketing, fraudulent and unethical business practices. The worst

MT

Mark T

07/02/22

3 out of 5

"Service of record for short links but limited"

What do you like best about Bitly? Bitly is definitely the market leader in short links and link tracking What do you dislike about Bitly?

SC

Sri C

06/29/22

4.5 out of 5

"Best in Free Platforms"

What do you like best about Bitly? It is free and the interface is very easy to use What do you dislike about Bitly?

A

Ampersand

06/26/22

5 out of 5

Pretty good

It's got all I need, a url shortener.