spotsaas-logo
Get Listed

9.8

Spot Score

Bitly - URL Shorteners

Bitly Reviews in April 2025: User Ratings, Pros & Cons

Shorten, track, and share with ease.

4.2

Add to compare

Starts from $21/Month when Billed Yearly, also offers free forever plan

Request a Quote

Bitly Reviews & Ratings

4.2

Very Good

Based on 1853 ratings & 852 reviews

Rating Distribution

Excellent

(594)

Very Good

(170)

Good

(26)

Poor

(1)

Terible

(61)

Expert's Review

Bitly.com stands out as a popular and user-friendly URL shortening service, offering quick and efficient link organization. Users appreciate the simplicity and ease of creating custom shortened links, allowing for better link management. The service provides valuable insights through analytics, enabling users to track link performance effortlessly. However, some ...Read more

Bitly pros and cons

  • Easy to use for creating shortened links and organizing them efficiently.

  • Provides analytics that offer valuable insights on link performance.

  • Offers a generous monthly limit for creating personalized links, even in the free plan.

  • Helpful for businesses in presenting a cohesive and organized online appearance across various platforms.

  • Misleading pricing structure, with hidden annual payment commitments instead of monthly plans.

  • Lack of customer support responsiveness, making issue resolution difficult.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 131-140 out of 852

PD

Priscilla Dreaver

12/08/22

1 out of 5

They took what money I had left for…

They took what money I had left for Christmas I'm left with nothing for my kids and grandkids. They would call me nonstop and b4 I could answer my phone they would already be on my phone idk how they would already be on my phone but they were. I was harrased constantly and they tricked me into opening my bank account and took what money I had. I'm not a very smart person I just thought I was getting a look at how my account would grow in comparison to another company I ended up getting what ...

Read more

CM

Chandan M

12/06/22

4.5 out of 5

"Simple and easy to use URL shortner"

What do you like best about Bitly? Super quick onboarding. You can onboard yourself in less than a min Report of activities and traction on link. Super amazing and only reason to go ahead with bitly

A

Anonymous

11/29/22

1 out of 5

Horrible Company

Last year their website was different. Everything pointed to the price being monthly, yet they chatged me yearly. In shock i instantly cancelled it. This year they’re straight up bullying me into paying again and keep trying to charge my card. Horrible company.

ST

Sheeba T

11/17/22

4.5 out of 5

"Must for Social Media Marketing"

What do you like best about Bitly? So quick and easy to shorten the link. The analytics are most useful. The easy sharing of links on social media. Very easy to give the title and shorten the link.

RT

Ruslan T

11/13/22

1 out of 5

They charged one more month of…

They charged one more month of subscription, on next day, after I cancelled the subscription. Technical support just said: "I am unable to offer a refund for the current billing period. As you have already downgraded, you will not receive any further charges and you will have access to the upgraded plan until your initial sign-up period is over. At that point, you can still use the free Bitly product!" My opinion: they are thieves

SH

Simon Hodgkinson

11/03/22

1 out of 5

I had an important deadline

I had an important deadline. I told them this. There was a problem with their QR codes - they did not work. It was a devil of a job contacting them. When I finally go through to sales he said he was sales and could not help. I finally without sales help got through to tech support - the girl there was sloppy, failed to solve the problem and then ignored me despite my increasingly frantic emails. The deadline was missed. Did they care? No.

D

Dale

11/02/22

1 out of 5

Total scam

Total scam. You sign up and send the minimal amount. Soon as you do that a the salesman contacts you and they want thousands of dollars for you to keep going daying they will add their own money to match yours. If you don’t do this and ask for your money back, kiss your money goodbye. They are lowlife scum

HV

henrietta villiers

09/28/22

1 out of 5

I was looking for a free QR code

I was looking for a free QR code - their marketing is misleading in that it says you can have a free account and use one dynamic QR code but in practice, it ceases to work after 10 days and the only option to make it live again is to take out a subscription £60 quid a year for a QR code is daylight robbery. and of course there is no reply from so-called customer service. Update: After a few days they did come back to me and 'upgraded' me to the free plan so it solved my issue and I'm more ...

Read more

PC

Parth C

09/17/22

4.5 out of 5

"Excelent URL Shotner and trackers"

What do you like best about Bitly? It's good software to shorten URLs, Overall will give it 5 stars. Easy to use just paste your URL and it will give you a small URL. Often in the field of digital marketing for yourself or any professional-client one has to see is the links getting clicked, or how many times have they been clicked, Bitly will do that for you.

DT

David T

09/12/22

1 out of 5

Unethical company and awful customer…

Unethical company and awful customer support. They took money from my account a couple of days after I cancelled my subscription (and deleted my account). Impossible to contact support since I need to be on a paid plan. Plus, they have tons of automated emails/bots that look like « real » emails. Please, avoid their services, they’re rubbish.