BirdEye Reviews in April 2025: User Ratings, Pros & Cons

Jintender has been really helpful

Date of experience: September 11, 2024

Birdeye or GOAT?

Birdeye has changed the foundation for our company and has allowed our team to learn new skills in the e-commerce trade. The meetings with Birdeye have been customizable to our needs and the account manager is always available to support.

We have been using the platform for a…

We have been using the platform for a couple of days and we are already getting reviews. So far so good.

Birdeye is a great platform not just for getting reviews...

Birdeye is a great platform for the following reasons: 1. getting reviews - the company reviews increased over the years. 2. campaigns - our campaigns went to the clients' inboxes and converted to sales. 3. social media marketing- you can schedule posts not just for Fb and IG, but you can also add Google Business Profile, Linkedin, YouTube, and TikTok in one post. If you run out of ideas, they have a built-in AI that can help you craft content for you.

I've been using Birdeye for a few years…

I've been using Birdeye for a few years at about 33% of its capabilities. Recently, I've been diving in deeper and really getting to know the product, and I am really impressed. Lots of great resources once you know where to look ;-)

Excellent customer service

My experience with customer service was excellent

Marketing with Birdeye

So far, it's been a great experience. My on boarding went good and I'm looking forward to getting more leads through Birdeye.

Joined Birdeye about 2 weeks ago & so…

Joined Birdeye about 2 weeks ago & so far so good! Being ignorant to the tech field, I know I needed a company to take my hand & make a presense for me. Thank you to my trainer, who is smart as heck, for having patience to work with me.

Solution

Birdeye came as a solution for many internal areas, all in one dashboard.

Great Support!

Always very helpful!