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9.2

Spot Score

Bill.com

Bill.com Reviews in April 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 721-725 out of 725

SP

Shelley P

03/17/17

5 out of 5

"Streamline Disbursement Process"

What do you like best? What makes this different from using the online bank feature is the robust sync with QuickBooks. Most of my client's bank online bill pay do not allow for the entry of: 1)the account, class, and customer job, 2)multiple distributions of expenses for one bill - therefore there is a lot of extra keying in QB after the transactions are downloaded from the bank. In bill.com, the expense distributions are similar to how they are done in QB - you can use account, class, and ...

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JP

Jacob P

02/21/17

4 out of 5

"Great Accounts Payable Software!"

What do you like best? This is very useful for all levels - bookkeepers and managers. It is user friendly and easy to pick up on. Approving bills from any place at any time has saved us a lot of time.

JP

Jacob P

02/21/17

4 out of 5

"Great Accounts Payable Software!"

What do you like best? This is very useful for all levels - bookkeepers and managers. It is user friendly and easy to pick up on. Approving bills from any place at any time has saved us a lot of time.

CB

Christy B

01/28/17

4.5 out of 5

"Bill.com...making vendor payments easy"

What do you like best? It is a fairly straightforward website. On the first visit, you can easily begin using it. A few things might need a little explanation, but their support articles handle this nicely. I've been using Bill.com for 4 or 5 years now. I've only needed to use their chat support 3 times (2 of them concerning a few oddities w/a client accounting software change). Their chat support is WONDERFUL!!!!

CB

Christy B

01/28/17

4.5 out of 5

"Bill.com...making vendor payments easy"

What do you like best? It is a fairly straightforward website. On the first visit, you can easily begin using it. A few things might need a little explanation, but their support articles handle this nicely. I've been using Bill.com for 4 or 5 years now. I've only needed to use their chat support 3 times (2 of them concerning a few oddities w/a client accounting software change). Their chat support is WONDERFUL!!!!