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9.2

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Bill.com

Bill.com Reviews in April 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 711-720 out of 725

UI

User in Venture Capital & Private Equity

10/31/17

5 out of 5

"Invoices for all"

What do you like best? The structure of the invoices is coherent and easy to submit.

KC

Kendra Carter

10/13/17

2 out of 5

You can’t speak to anyone on the phone

PROS: You can get the funds into the vendors bank accounts. It can be used online. CONS: There is no way to call someone. It is all done through messaging. At first no-one would respond, then finally someone responded and left and I had no idea what was going one. Then someone else took up the case and when I finally was able to get an investigation going and got answers, I had four others emailing me to tell me they were taking up my case to trouble shoot my original problem. Just too ...

Read more

KC

Kendra Carter

10/13/17

2 out of 5

You can't speak to anyone on the phone

PROS & CONS What are the best aspects of this product? You can get the funds into the vendors bank accounts. It can be used online.

KC

Kendra Carter

10/13/17

2 out of 5

You can’t speak to anyone on the phone

PROS: You can get the funds into the vendors bank accounts. It can be used online. CONS: There is no way to call someone. It is all done through messaging. At first no-one would respond, then finally someone responded and left and I had no idea what was going one. Then someone else took up the case and when I finally was able to get an investigation going and got answers, I had four others emailing me to tell me they were taking up my case to trouble shoot my original problem. Just too ...

Read more

KC

Kendra Carter

10/13/17

2 out of 5

You can't speak to anyone on the phone

PROS & CONS What are the best aspects of this product? You can get the funds into the vendors bank accounts. It can be used online.

AI

Administrator in Accounting

10/03/17

5 out of 5

"Great for Recurring ACH Receivables"

What do you like best? We use Bill.com primarily for it's ability to run recurring ACH payments for receivables. We run a small payroll company, and bill a flat fee each month, which we collect through an ACH payment through Bill.com

AR

Alia R

08/22/17

4.5 out of 5

"Payables made easy."

What do you like best? Bill.com's clearing account in the chart of accounts makes it easy to track bills paid via bill.com so it's always reconciled.

AI

Administrator in Accounting

07/27/17

4.5 out of 5

"Convenient, user-friendly"

What do you like best? Bill.com can be used for both A/P and A/R, it is very convenient to be able to attach documentation to the books and invoices for good record keeping practices. The website also can sync with QuickBooks so that records are copied into the accounting system. Vendors can send bills straight to the Bill.com inbox, and invoices can be sent out through Bill.com to customers. There are options to connect bank and credit card accounts to the profile so that payments can be ...

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AI

Administrator in Restaurants

07/26/17

4.5 out of 5

"Simplifies accounts payable process, saving time and money"

What do you like best? Bill.com processes and mails checks for you, so there's no printing or stamps or trips to the post office. Lost checks and voided and reissued without a bank fee. Scanned invoices are easily visible. Syncs with accounting software.

CI

Consultant in Accounting

06/30/17

5 out of 5

"Praise for Bill.com"

What do you like best? Document control Excellent auditability features