9.2
Spot Score
Streamline your accounting and payments, hassle-free.
Add to compare
Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
Log in Required to View Reviews
Filter results
Sort by :
Showing 301-310 out of 725
JS
Jasmine Swinton
08/04/23
Fake reviews. This app is horrible!!
I am working with a company that uses this app for payment. It takes a very long time to receive the first payment. I understood that, however, I received a message asking to upload identity information. I could not upload due to the app freezing. My account was deactivated after receiving 2 payments. I have one more payment owed and it has been very hard to reach a real person. I would not recommend this app when it comes to anything involving money. The positive reviews on other sites are ...
Read more
TD
Tommy Devito
08/01/23
Zero Fraud Support
Bill.com allowed someone to create a fake account using our company name and then sent our customers an email saying to use bill.com. When we brought this to brought this fraud to bill.com attention, which was very quick, they where very difficult to call or communicate and did very little to help us with fraud on there system. They did finally close the fraudulent account but did zero to contract the bank where the money was sent to retrieve the funds. They basically said you can call the ...
Read more
M
Mark
08/01/23
Getting paid by this service is a pain.
Rewriting after resolution. (Support got it working.) And because they made a clear response and I hope they look at the process. My overall suggestion is still that the product should not be used and that it will annoy the people you pay. Because an employee that no longer worked here signed up, changing the setup so that we could get paid was a lot more work than it should have been. I received one relatively small payment via this service. Support site offered to get a call, but just ...
Read more
TD
Tommy Devito
08/01/23
Zero Fraud Support
Bill.com allowed someone to create a fake account using our company name and then sent our customers an email saying to use bill.com. When we brought this to brought this fraud to bill.com attention, which was very quick, they where very difficult to call or communicate and did very little to help us with fraud on there system. They did finally close the fraudulent account but did zero to contract the bank where the money was sent to retrieve the funds. They basically said you can call the ...
Read more
JS
Jack Sherrie
07/30/23
The company forces you to make an…
The company forces you to make an account and limits you until you get your customer to sign up. You can't access your admin portal until you get your customer to sign up, this is some weird marketing scheme to get you and your customers to sign up because they think you will not leave them if you already made accounts. I wish I could give this company negative 5 stars. Don't use cheap tactics to try and gain a user base, your CEO should be fired.
JS
Jack Sherrie
07/30/23
The company forces you to make an…
The company forces you to make an account and limits you until you get your customer to sign up. You can't access your admin portal until you get your customer to sign up, this is some weird marketing scheme to get you and your customers to sign up because they think you will not leave them if you already made accounts. I wish I could give this company negative 5 stars. Don't use cheap tactics to try and gain a user base, your CEO should be fired.
P
Prosper
07/24/23
I was told to create an account on…
I was told to create an account on Bill.com. The company sending money to me sent me an invite. I accepted the invite and put in my details. Then I was told to submit extra information. I did so. But then I kept receiving emails that I didn't upload any documents which I actually completed. I talked with customer care by chat on bill.com's website to resolve the issue because I could not get any of their personnels on email. Everyone of the encounters with the customer care didn't end well. ...
Read more
P
Prosper
07/24/23
I was told to create an account on…
I was told to create an account on Bill.com. The company sending money to me sent me an invite. I accepted the invite and put in my details. Then I was told to submit extra information. I did so. But then I kept receiving emails that I didn't upload any documents which I actually completed. I talked with customer care by chat on bill.com's website to resolve the issue because I could not get any of their personnels on email. Everyone of the encounters with the customer care didn't end well. ...
Read more
CJ
Christine Jones
07/14/23
This was my first time setting up…
This was my first time setting up accounting software and Bill made it a breeze. It was easy to sync this with my QB online and get my account number s and vendors sent up. I love how quickly Bill syncs with QB online when I add a vendor or an invoice. It also makes it easy for my vendors to set up an account to receive payments faster.
A
Artur
07/11/23
Stressful and annoying experience
This is a timeline of the process I've experienced so far: - account created - personal documents requested, I'm not happy about having to submit this to an overseas website but I'll do it if it means I can finally get paid (FOR A SMALL ONE DAY JOB!!! AS A FREELANCER!!!). I uploaded my driving license and statements - I received a notification that my BILL account is deactivated and canceled (Bill.com claimed they did not receive the requested documents). - I contacted online support. The ...
Read more
