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9.2

Spot Score

Bill.com

Bill.com Reviews in April 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 291-300 out of 725

WE

WhistleCrest Enterprises

09/04/23

1 out of 5

I agree with the majority

I agree with the majority. They don't seem to like American Express which our business accepts w/out question and I expect to use w/out question. Melio on the other hand is working well... a bit confusing at first but that's were I made three fairly large payments using my Delta Reserve card. Tried to cancel my BILL.com and couldn't because I had an outstanding payment-in-progress then next day BILL.com cancelled my payment and said they cancelled my account but so far my account seems ...

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RC

RedSpace Collective

08/19/23

1 out of 5

DON’T EVEN THINK ABOUT IT

What a SCAM!!!!! Client of my business requested I receive an invoice payment using bill.com a week later the money is still in limbo with customer service reps assuring me that the money will be in my account within the day every day since this started. This has been going on too long. Tomorrow if nothing changes will be reporting to FTP and treasury for theft/fraud. I’m serious AVOID THIS COMPANY AT ALL COSTS they will take your money and hold it indefinitely without giving any reasonable ...

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W

Westin

08/19/23

5 out of 5

Everything went seamlessly and fast

Everything went seamlessly and fast. I got paid from an online sweepstakes and had to download this. It was also beneficial for my small business as well. I would gladly recommend bill

RC

RedSpace Collective

08/19/23

1 out of 5

DON’T EVEN THINK ABOUT IT

What a SCAM!!!!! Client of my business requested I receive an invoice payment using bill.com a week later the money is still in limbo with customer service reps assuring me that the money will be in my account within the day every day since this started. This has been going on too long. Tomorrow if nothing changes will be reporting to FTP and treasury for theft/fraud. I’m serious AVOID THIS COMPANY AT ALL COSTS they will take your money and hold it indefinitely without giving any reasonable ...

Read more

MR

Mohd Ramiz khan

08/12/23

1 out of 5

Worst Experience never recommended…

Worst Experience never recommended working with this company otherwise you will suffer it's the worst company ever, they will close your account without any information. Also, they will hold your payment for long time.

MR

Mohd Ramiz khan

08/12/23

1 out of 5

Worst Experience never recommended…

Worst Experience never recommended working with this company otherwise you will suffer it's the worst company ever, they will close your account without any information. Also, they will hold your payment for long time.

MI

Mr Imran Malik

08/10/23

2 out of 5

Being a contractor in the UK

Being a contractor in the UK, my company decided to use Bill.com. First of all the app does not work in the UK, but each time you try and log on to the website you are requested to log on to the app. Secondly i was meant to be paid on the 11th of August, spoke to one person they said payment will be made. Few hours later spoken to someone else, get told it is not happening. I called again it is happening. Then finally get told it is not. Had to wait the weekend, now monday still no payment ...

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MS

Michael Sullivan

08/07/23

1 out of 5

Stay away from this company

When the very first question it asks after getting an invitation from the person who owes me money is "what kind of industry do you work in?" red flags went off in my head and I had a feeling Bill.com was a data harvesting scam. By the tenth question I knew I was right and thankfully stopped before giving them my Social Security number. Stay away from this scam.

MS

Michael Sullivan

08/07/23

1 out of 5

Stay away from this company

When the very first question it asks after getting an invitation from the person who owes me money is "what kind of industry do you work in?" red flags went off in my head and I had a feeling Bill.com was a data harvesting scam. By the tenth question I knew I was right and thankfully stopped before giving them my Social Security number. Stay away from this scam.

JS

Jasmine Swinton

08/04/23

1 out of 5

Fake reviews. This app is horrible!!

I am working with a company that uses this app for payment. It takes a very long time to receive the first payment. I understood that, however, I received a message asking to upload identity information. I could not upload due to the app freezing. My account was deactivated after receiving 2 payments. I have one more payment owed and it has been very hard to reach a real person. I would not recommend this app when it comes to anything involving money. The positive reviews on other sites are ...

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