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9.2

Spot Score

Bill.com

Bill.com Reviews in April 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 271-280 out of 725

NT

Nicolas T

11/15/23

1.5 out of 5

"It's been getting worse"

What do you like best about BILL AP/AR? I can offer Credit Cards as a payment option What do you dislike about BILL AP/AR?

JH

Josh H

11/15/23

5 out of 5

"Streamlined Our Accounts Payable"

What do you like best about BILL AP/AR? This was extremely easy to set up and user friendly. We use this everyday to look up past payments and have them all in one place. BILL consolodates all of our outstanding accounts payable and allows a platform that all our invoices can be input and categorized conveniently and payment can be made in bulk. It is incredibly helpful that BILL analyzes statements and identifies vendor names, invoice numbers, due dates, etc so that things are sped up. It ...

Read more

DC

DIANE C

11/14/23

5 out of 5

"Facilitates Remote Vendor Payments by Bookkeeper"

What do you like best about BILL AP/AR? With Bill.com you no longer need paper checks, envelopes, stamps, signatures and chance of delivery delays or lost mail. Most vendors accept and appreciate ACH payments that reach them in one day. All vendor bills and payments sync with QBO and the payments show up individually on the bank statement.

BT

Bridget T

11/14/23

4.5 out of 5

"Love Bill.com. It saves me time and keeps me organized."

What do you like best about BILL AP/AR? Love that everything is digital- no more searching for invoices during our annual financial audits. Our turnaround time is so much quicker- vendors get paid within a few days versus weeks. Everything syncs seamlessly with our Quickbooks account. Love that I can check my dashboard daily for tasks that needs to be completed.

JF

Jeremy Flint

11/14/23

1 out of 5

Scamming before you’re even a client

Promised a $100 gift card for scheduling a discovery call with sales but reneged on the offer - if they start a biz relationship with underhanded/scammy tactics I can only imagine how they treat clients once you sign

FG

Frog Ginboo

11/12/23

1 out of 5

They are withholding my money with the…

UPDATE: After posting my review on Trustpilot they have deactivated my account with my funds in it. This is a retaliation against my review and it is already on my lawyer's table. For those who are reading, stay away from Bill.com so as not to waste your time in legal action against these scammers. They are withholding my money with the excuse of verifying my account, even tho all the documents were provided. Shame on you, will proceed further with legal actions and YouTube content creation.

K

Kemi

11/12/23

1 out of 5

I wish I could give them a 0 star but I…

I wish I could give them a 0 star but I don't have that option. Being a freelancer is already stressful enough and Bill.com is probably one of the worst things that could happen to freelancers. The website makes you pay some hefty fees especially if you want to get money in another currency. They have been withholding my money for weeks due to a verification issue. I've provided all the documentation requested and yet they still refuse to help. They have not notified me that they are ...

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TK

Tim K

11/07/23

3.5 out of 5

"BILL- a good lightweight AP system"

What do you like best about BILL AP/AR? BILL provides a centralized platform for handling AP. Pretty easy to setup and connect to our bank account. Connects easily with small company GL systems (Quickbooks, Xero, etc.) with an auto-sync feature that the user can set.

D

dogersreviews

11/07/23

1 out of 5

Bill.com STOLE $280 from me... they show no remorse

I used bill.com for a while with a personal account and was decently content with the services. I was then prompted to make a business account which I did. After 15 days of using that account, they randomly CLOSED it due to inactivity. On top of that I had a pending transaction from a client. They told me there's no way to get that money to me and that it will bounce back to the client. That was a month ago - and it still hasn't. So now I'm just left to assume that bill.com stole that money ...

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TK

Tim K

11/07/23

3.5 out of 5

"BILL- a good lightweight AP system"

What do you like best about BILL AP/AR? BILL provides a centralized platform for handling AP. Pretty easy to setup and connect to our bank account. Connects easily with small company GL systems (Quickbooks, Xero, etc.) with an auto-sync feature that the user can set.