9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 231-240 out of 725
DQ
Diego Q
02/24/24
Don't recommend.
Their software has some problems and doesn't let you perform certain tasks. When contacting Support, they were totally unable to help. One of my clients pays me via Bill.com, therefore, I can't choose the payment provider, otherwise I would never use this service.
B
Brigot
02/20/24
BILL has made some great updates to…
BILL has made some great updates to keep AP flowing smoothly. The changes are visually and front end worked friendly. BILL listened to alot of the issues that front end users were having and worked to fix them. The duplicate invoice notification is great. The filling in and being able to make approver lists is wonderful. Being able to use the enter key to go through the blocks is outstanding!! Makes for alot let mouse clicking.
TB
Thelma Brown
02/14/24
Holding my daughters payment hostage and will not return to sender
My 13yr old was hired for a 3 day acting job in which her payment was said to be sent using Bill.com, I signed up for site, producer sent payment but in my kids name. I was instructed to send bill a copy of state I’d, utility bill and bank statement to receive payment and producer stated he contacted bill to direct payment in my name as parent. I sent all requested by bill support and days later they suspended my account and will not return money to film producer or forward to my payment ...
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MF
Melissa Fischer
02/11/24
Lack of Transparency
Provided time frames through the portal are not accurate for payments. This true information upon inquiring about delivery is drastically different than what you are provided inside the software while processing payments. For example was given an estimated delivered by date for a check. After vendor did not receive the payment, called to inquire and they more than doubled the delivery date. I requested that the payment cancellation fee be waived and payment reissued with tracking and was ...
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M
marc
02/04/24
Stay Away from this poor service company- Retaliation
I am a new customer to Bill.com and was approved for $28,000, no big deal but appreciative anyway. I get my credit card in the mail two days later, then I was encouraged to use my card but had to call Bill.com every time to ensure they are aware i am using my card like getting permission as a 5 year old. Then I made some expenses for my business (lawyer, accountant and taxes) totaling about $5398.72, then was told I have to pay this amount in 2 days- yes 2 days after I got the account ...
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MC
Michelle Coughlin
01/30/24
They make the monthly fee to use their…
They make the monthly fee to use their site way too high. $20 a month would be reasonable not $70. Sorry not overpaying that
E
Eoin
01/28/24
A Predatory Company!
Bill.com is purposefully obtuse when connecting bank accounts, specially WISE. They prefer to channel their users towards their own internal currency conversions, at a horrendous rate!! Linking Wise is well within their abilities, it's simply in their interest to block it, masked behind a BS policy. Very disappointed and will be avoiding Bill.com for all future business. A predatory policy by predatory company.
JB
Jodi Bohr
01/22/24
I have clients who use Bill.com to pay…
I have clients who use Bill.com to pay my invoices. It initially worked out well. They requested that a payment would be sent and I would receive a live check. I would also receive emails notifying me that a check had been issued and that I could get the payments faster through ACH if I created an account. Believing that to be true was my first mistake. I created an account and everything got messed up from there. Bill.com somehow merged my account with someone else, which messed up that ...
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DP
Debra Pamplin
01/16/24
Outstanding Company for Bill Pay services
This company was reliable each and every time a payment was due. They ran like clockwork and I highly recommend their services to any business looking to pay their employees or freelancers.
PG
Pablo Gonzalez
01/16/24
Accounts closed for no reason
I have several accounts with Bill.com for my businesses. They closed one account and refused to tell me why. This has created a huge, expensive, and legal issue as I cannot pay my employees because of these useless people at bill.com I've spent hours on the phone begging to know why this account and not my other bill.com account is closed and they just tell you they have the right to deny you... useless.
