9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 211-220 out of 725
CK
Cyndi Kelly
03/05/24
Fast Payments and easy to use!
Date of experience: March 06, 2024
KA
Keith Alexander
03/05/24
Reviewed the help files but still didn't know where to go...
I reviewed the help files and still wasn't quite sure what I was supposed to do. I needed to close one of my client's accounts. The help I received from the Bill associate was efficient and to the point, which is appreciated when chatting. I got the guidance I needed without having to wait on the phone. Highly recommend.
JL
J. Luckey
03/05/24
Very Useful!
Shows everything, helps stay organized.
A
ActrPthreesixfive
03/04/24
Awful customer service
I was requested to upload proof of ID, which I did. They then tell me my account is being closed, with no guidance as to what was wrong with the documents I uploaded. One of my clients pays me via this platform otherwise I would not be using it. Rude and unhelpful customer service.
D
Douglas
03/04/24
Your customer service follow up is…TERRIBLE
Your customer service follow up is terrible! Example Good Afternoon I hope your week is going well. My name is Douglas Siewert. I am the CEO of Ineo Global Support, Inc. Manassas Virginia. We are currently a AP customer of BILL. As you see below, as he departed Jason shared some fundamental information on how to set our account up to receive Credit Cards payments from customers. Are you able to set an appointment with a couple of our key “BILL” personnel and myself, to discuss I detail ...
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S
Sandi
03/04/24
I have had 3 checks that were mailed…
I have had 3 checks that were mailed but not received within a 2 week period of time. I am not sure how to tell to what address they were mailed when I try to check on them.
R
Ruth
03/04/24
I do not like how long it takes for…
I do not like how long it takes for Bill to deposit the money into my account after the invoice approved
DA
D Andrews
03/03/24
Not enough info
We should be able to run a report showing the ACH accounts.
TL
Travis Londen
03/02/24
Bill.com provides me a way to easily…
Bill.com provides me a way to easily handle invoices. User friendly and easy to use
TL
Travis Londen
03/02/24
Bill.com provides me a way to easily…
Bill.com provides me a way to easily handle invoices. User friendly and easy to use
