9.2
Spot Score
Streamline your accounting and payments, hassle-free.
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Starts from $0/user/month
Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more
Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.
Provides a user-friendly interface that is intuitive and easy to navigate for most users.
Offers seamless integrations with financial software and tools, improving workflow efficiency.
Transparency in payment processes, with notifications and email updates for tracking invoices and payments.
Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.
Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.
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Showing 101-110 out of 725
JK
Jon Kelly
03/13/24
The quickest and easiest for a small…
The quickest and easiest for a small business - love it.
GA
Garden Administrator
03/13/24
Love bill.com it has made receiving…
Love bill.com it has made receiving payments and processing invoices seamless, painless, and transparent. I love how easy it is to use and makes processing payments and work flows so much better.
KB
Kirk Brote
03/13/24
Hands down the easiest AP & AR solution…
Hands down the easiest AP & AR solution for a small business. Invoicing is simple and most of my customers pay directly through Bill so I can see what's happening with an invoice.
M
Melissa
03/13/24
Intuitive Process
Easy system to use
C
Christina
03/13/24
User friendly and flexible
I use Bill almost every day for multiple clients for years now, and integrate with QuickBooks (Online and Desktop versions). I have found it to be user friendly and flexible, but we only use it for AP and I don't care for Divvy. I like that Bill improves the layout, UI and processing. Definitely makes our payables a breeze, we have lots of approvals, I love that paper copies, paper filing, paper checks are no longer used in our organizations. Much easier for our admins and during audits. I ...
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AY
Aaron York
03/13/24
Great AP & AR solution
So far bill.com has gotten our payments sent out and handled in a timely manner. The only complaint is the void check fee seems a bit steep but that is sometimes the cost of doing business. Great AP & AR solution for any business
A
Albert
03/13/24
The loading of pages is extremely slow…
The loading of pages is extremely slow even with my 1GB internet.
P
Pe
03/13/24
Clunky and a long way to go
Clunky and a long way to go, Bill.com definitely is not interested in making it easy for me to communicate my live-time issues nor to obtain real-time help in making my life more time-effective while using the platform. The process to get ahold of someone frankly is unacceptable given the cost of subscription. Not sensing the support value at all. The system is not intuitive when it comes to understanding the real needs of AP
C
CR
03/13/24
Too complicated
Had some trouble going through the automated bot VA and finally a phone call. Well, 3 or 4 calls dropped because of a poor connection or some other- I was ultimately able to get the information I was seeking but it took a ridiculous amount of time. I have 2 case numbers I don't even know what for.
AA
Aaron Angstrom
03/13/24
Customer service has been excellent
Customer service has been excellent. One area for improvement is with voided payments. Even when "return funds to my account" is selected and notes are provided as to why the payment is to be voided and NOT reissued, the voided payment repopulates the BILLs to be paid section. More clarity and customization on the treatment of voided payments would be helpful.
