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9.2

Spot Score

Bill.com

Bill.com Reviews in April 2025: User Ratings, Pros & Cons

Streamline your accounting and payments, hassle-free.

4

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Bill.com Reviews & Ratings

4

Very Good

Based on 739 ratings & 725 reviews

Rating Distribution

Excellent

(422)

Very Good

(118)

Good

(28)

Poor

(32)

Terible

(125)

Expert's Review generated by AI

Bill.com is a robust and highly regarded platform for managing invoicing and payments. Known for its ease of use and intuitive interface, it significantly streamlines accounts payable and receivable processes. Many users commend how Bill.com has transformed their billing workflows, saving time and providing clear visibility into invoices and payments. The ...Read more

Bill.com pros and cons

  • Streamlines invoicing, payments, and accounts payable processes, saving users significant time and effort.

  • Provides a user-friendly interface that is intuitive and easy to navigate for most users.

  • Offers seamless integrations with financial software and tools, improving workflow efficiency.

  • Transparency in payment processes, with notifications and email updates for tracking invoices and payments.

  • Customer service is widely criticized for being unhelpful, difficult to reach, and over-reliant on automated support systems like chatbots.

  • Holds payments for extended periods or requires users to pay additional fees for faster transfers, leading to frustration.

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Showing 91-100 out of 725

J

Joel

03/13/24

4 out of 5

Bill is easy to use and intuitive but I…

Bill is easy to use and intuitive but I would like to see more customization options.

KJ

Kandace Johnson

03/13/24

4 out of 5

Their customer service could use a bit…

Their customer service could use a bit of improvement but they are a decent third-party accounting software/company. Would recommend for midsize companies.

AA

Aaron Angstrom

03/13/24

4 out of 5

Customer service has been excellent

Customer service has been excellent. One area for improvement is with voided payments. Even when "return funds to my account" is selected and notes are provided as to why the payment is to be voided and NOT reissued, the voided payment repopulates the BILLs to be paid section. More clarity and customization on the treatment of voided payments would be helpful.

HA

Hakan Aktar

03/13/24

4 out of 5

Bill.com offers both security and speed.

Date of experience: March 14, 2024

R

Ryan

03/13/24

5 out of 5

BILL.com is the future.

Bill.com provides the technology to streamline accounts payable and have all invoice history at your finger tips. Everything stays organized and easy to locate. Not to mention it keeps me from having to issue checks myself anymore!

RA

Red Apple Financial

03/13/24

5 out of 5

Bill.com is a great tool to pay bills…

Bill.com is a great tool to pay bills to vendors and sync directly with our accounting software.

BD

Brad Davis

03/13/24

5 out of 5

Simple and easy to use

Simple and easy to use--also like the invoice storage/search features--makes it easy to go back and research expenses.

BD

Brad Davis

03/13/24

5 out of 5

Simple and easy to use

Simple and easy to use--also like the invoice storage/search features--makes it easy to go back and research expenses.

DO

Director or Operations

03/13/24

5 out of 5

Great customer service

Great customer service. The support when needed is very much appreciated.

BP

Bill Payer

03/13/24

5 out of 5

Bill.com has made paying vendors so…

Bill.com has made paying vendors so much easier. We have small regional banks that don't offer same/expedited payment options so this has been really useful for us.