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BigTime - Professional Services Automation Software

BigTime Reviews in April 2025: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.5

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Starts from $10/User/Month

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BigTime Reviews & Ratings

4.5

Very Good

Based on 1164 ratings & 1620 reviews

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terible

(0)

Expert's Review

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with intuitive navigation, enhancing ease of use for all staff members.

  • Seamless integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 71-80 out of 1620

VG

Vickie G

09/13/23

5 out of 5

"Still Loving Big Time!"

What do you like best about BigTime? Andres R was very helpful to me today! The software is wonderful! What do you dislike about BigTime?

YS

Yadira S

09/08/23

5 out of 5

"Friendly and knowledgeable CS"

What do you like best about BigTime? The main reason I am so pleased with BigTime is their Customer Service team members, especially the Customer Success Managers . They are so knowledgeable about the software they use and how to make it work for our company, they are easy to talk to, and they are super quick with troubleshooting, quick fixes and work-arounds. One thing I love about working with Colton Ksiazek and Tejaci Patel is that they feel like a friend I could reach out to about any ...

Read more

CC

Colin C

09/06/23

5 out of 5

"Flexible and Dynamic"

What do you like best about BigTime? BigTime offers flexibility in project set up and invoicing for our small professional services firm. What do you dislike about BigTime?

JS

Janet S

09/06/23

3 out of 5

"Still on the fence"

What do you like best about BigTime? BigTime has helpful features that help monitor and ensure staff productivity. As a business owner it gives us flexibility with quick and easy access from any browser. This means we can use the software anytime, anywhere!

KA

kristina a

09/05/23

5 out of 5

"Easy to navigate and support is helpful"

What do you like best about BigTime? It is simple to navigate and everything is easy to find What do you dislike about BigTime?

ML

Michelle L

09/05/23

5 out of 5

"User Friendly Program"

What do you like best about BigTime? It is very user friendly and the support staff is great. Brittany U. started a Zoom call with me and we resolved the issue right away. The support staff are quick to either answer your questions, or get back to you with the answer. BigTime makes invoicing and getting paid quickly through BigTime wallet so easy. We notice we are getting paid faster using BigTime.

AU

Anonymous User

08/27/23

4.5 out of 5

"BIGTIME Support"

What do you like best about BigTime? Quickbooks integration and timesheet approval What do you dislike about BigTime?

AU

Anonymous User

08/25/23

5 out of 5

"Fast and helpful support"

What do you like best about BigTime? They provided quick and concise support on an issue that was preventing a user from completing their work What do you dislike about BigTime?

AU

Anonymous User

08/23/23

4.5 out of 5

"The agent was efficient in giving me answers to my questions."

What do you like best about BigTime? The software is simple to learn and the support is great! What do you dislike about BigTime?

AU

Anonymous User

08/22/23

5 out of 5

"Awesome Fast Service!"

What do you like best about BigTime? Leah was so fast and knowledgable to what I needed it took no time to have my issue resolved. What do you dislike about BigTime?