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BigTime - Professional Services Automation Software

BigTime Reviews in April 2025: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.5

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Starts from $10/User/Month

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BigTime Reviews & Ratings

4.5

Very Good

Based on 1164 ratings & 1620 reviews

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terible

(0)

Expert's Review

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with intuitive navigation, enhancing ease of use for all staff members.

  • Seamless integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 171-180 out of 1620

HS

Holly S

03/30/23

5 out of 5

"Invoicing used to take us 2 days, now it takes a few hours. WOOT!"

What do you like best about BigTime? I love that we can customize invoices for exactly what is needed. I love the process controls for invoicing - makes it easy for a team to collaborate for a multi-step process. Piner Markovchick was really fun to work with, was so knowledgable about the details of the application - he made the process enjoyable with little to no stress at all.

CM

Cassidy M

03/30/23

5 out of 5

"Thorough and Quick!"

What do you like best about BigTime? Staff is Great! Leah J, Top, Deontae have all been amazing. What do you dislike about BigTime?

SH

Summer H

03/30/23

5 out of 5

"BigTime and its Live Chat Staff are Excellent!"

What do you like best about BigTime? My favorite thing about Big Time is their ability to work through any situation or problem you might be having with your integrated systems. They are absolutely top-notch! Top Y. helped me today and was extremely helpful! 10 out of 10!

KG

Kimberly Grenier

03/28/23

5 out of 5

Responsive and helpful

Responsive and helpful, still waiting for a resolution with the issue

LP

Lorie P

03/28/23

5 out of 5

"BigTime is the real deal"

What do you like best about BigTime? The best feature of BigTime is time tracking. First, it is easy for employees to record their time. Second, it gives managers the ability to track the time their employees spend on their projects.

SD

Sumner D

03/27/23

5 out of 5

"Great Support"

What do you like best about BigTime? I chose BigTime for the invoicing capability for architecture firms. I previously created invoices using Microsoft Excel, and BigTime is a vast improvement. The interface is intuitive, so I haven't needed much support. My issues have been resolved using the chat feature when I have needed support. Thank you to Nate H. for helping me to fix my most recent problem.

AU

Anonymous User

03/27/23

4 out of 5

"QB BigTime integration"

What do you like best about BigTime? Easy to enter time onto time card and reporting is easy once customer reports have been established. What do you dislike about BigTime?

AU

Anonymous User

03/24/23

5 out of 5

"BigTime Software Support"

What do you like best about BigTime? Staff timesheet and the ability to track project details and financials for the company. Their customer support via online chat. Tyler G was very helpful in resolving our issue in precise steps to follow.

SC

Steve C

03/24/23

4 out of 5

"Takes care of most of our program management needs"

What do you like best about BigTime? Time tracking by project phase Invoicing functionality

TT

Tiffany T

03/23/23

4.5 out of 5

"BigTime business support"

What do you like best about BigTime? Convenient and easy to track Project cost + expenses + labour What do you dislike about BigTime?