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BigTime - Professional Services Automation Software

BigTime Reviews in April 2025: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.5

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Starts from $10/User/Month

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BigTime Reviews & Ratings

4.5

Very Good

Based on 1164 ratings & 1620 reviews

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terible

(0)

Expert's Review

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with intuitive navigation, enhancing ease of use for all staff members.

  • Seamless integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 161-170 out of 1620

SW

Sam Wilson

04/05/23

5 out of 5

BigTime has a great dashboard that…

BigTime has a great dashboard that enables me to see multiple jobs at once and see how our hours are tracking with our budgets. And it has a good hours / time tracking input format that is fairly simple and quick. It benefits our architecture office. Tyler G. helped us figure out some bulk commands that were a great time saver. Excellent and responsive customer support.

AU

Anonymous User

04/05/23

3.5 out of 5

"We use BT for time trackng, project tracking, and invoicing"

What do you like best about BigTime? It does all the things we need in one place What do you dislike about BigTime?

AU

Anonymous User

04/04/23

5 out of 5

"Excellent"

What do you like best about BigTime? Able to keep track of time better and help chat is easy to use What do you dislike about BigTime?

AS

Amy S

04/04/23

4.5 out of 5

"Had a glitch with posting time, contacted customer service"

What do you like best about BigTime? Very user-friendly, and customer service has always been very helpful! But overall this is a great product, very happy with it.

SS

Shannon S

04/04/23

4 out of 5

"BigTime has great reporting!"

What do you like best about BigTime? What I love most about BigTime is how information is seamlessly connected. Employees enter time. Projects are created. Reports combine all of this information to report billable time, profitability, bill rates, etc.

AU

Anonymous User

03/31/23

5 out of 5

"Great help"

What do you like best about BigTime? Organization is very helpful for a big organization What do you dislike about BigTime?

MK

Mitch Kossar

03/31/23

5 out of 5

The implementation was the best. Flexible billing

The implementation was the best I ever received. Patient, no nickle and diming on the implementation. Kevin was incredibly knowledgeable about the product and its use.

JM

Jamilah M

03/31/23

5 out of 5

"Bigtime Expense reimbursement feature"

What do you like best about BigTime? It is very user friendly and support is there (Nate H.) to help and give direct and easy-to-follow instructions if I have questions.

AU

Anonymous User

03/31/23

4 out of 5

"Nate H - help with posting inv (not resolved yet), setting default prebill date/year to current year"

What do you like best about BigTime? The system is very user-friendly and has most features needed What do you dislike about BigTime?

AU

Anonymous User

03/31/23

2.5 out of 5

"It does it's job (sometimes)"

What do you like best about BigTime? Bigtime is useful because I can manage my projects, and I love how many different types of reports I can use to analyze my company's data