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BigTime - Professional Services Automation Software

BigTime Reviews in April 2025: User Ratings, Pros & Cons

Efficient time and project management made easy.

4.5

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Starts from $10/User/Month

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BigTime Reviews & Ratings

4.5

Very Good

Based on 1164 ratings & 1620 reviews

Rating Distribution

Excellent

(1147)

Very Good

(405)

Good

(58)

Poor

(10)

Terible

(0)

Expert's Review

BigTime has received overwhelmingly positive feedback from users in the past 12 months. Users praised its ability to help companies organize budgets and projects effectively, making it easy to stay on track and on budget. The software is described as user-friendly, streamlining time and expense tracking processes with constant improvements. Customers appreciate ...Read more

BigTime pros and cons

  • Simplifies time and expense tracking, aiding in budget management and project organization.

  • User-friendly interface with intuitive navigation, enhancing ease of use for all staff members.

  • Seamless integration with QuickBooks and customizable reports, providing flexibility and efficiency.

  • Responsive customer service and live chat support, ensuring timely assistance and issue resolution.

  • Some users find the software to have a steep learning curve due to its advanced features and functionalities.

  • Marketplace lacks a wide selection of apps and connectors, limiting the scope for advanced functionalities.

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Showing 111-120 out of 1620

MB

Megan B

06/30/23

3.5 out of 5

"Great Live Chat Support"

What do you like best about BigTime? The program is very user-friendly. The Live Chat Support is great. I use it a fair amount. I actually chatted with Tyler G. today and he was very helpful. The Custom Reporting is great as well.

DC

Denis C

06/28/23

4.5 out of 5

"An unparalleled complement to time and expense management"

What do you like best about BigTime? One of the things we liked most about BigTime is that it synchronizes perfectly with our accounting application, QuickBooks, complementing functionalities and making the work more practical and efficient. It is an excellent software for time tracking, engagement management, invoicing, customer information tracking, reporting and more. As far as its user interface is concerned, it is intuitive and easy to use, which has been instrumental in our rapid ...

Read more

AU

Anonymous User

06/26/23

3.5 out of 5

"Some bugs, but they are being sorted out."

What do you like best about BigTime? The ability to have many different projects, connected to timesheets, expenses and invoices. The integration with QuickBooks is a good feature, but we do have some issues with uploading expense reports. Support staff are good, Leah G. and Tyler were both helpful today.

MU

Maria U

06/22/23

5 out of 5

"Zoom Meeting with Jake S."

What do you like best about BigTime? I found the immediate Zoom session very helpful. Jake S. was on live chat and was able to immediately send a Zoom, see what my issues were, and assist in solving the problems.

SR

Stacy Reardon

06/22/23

5 out of 5

Andres - helpful, knowledgeable!

Andres was very helpful in solving an access issue I had when I created a new report today. He was quick to find the problem and concise in giving me the direction I needed to correct it. I appreciate the help!

MU

Maria U

06/22/23

5 out of 5

"Zoom Meeting with Jake S."

What do you like best about BigTime? I found the immediate Zoom session very helpful. Jake S. was on live chat and was able to immediately send a Zoom, see what my issues were, and assist in solving the problems.

SR

Stacy Reardon

06/22/23

5 out of 5

Andres - helpful, knowledgeable!

Andres was very helpful in solving an access issue I had when I created a new report today. He was quick to find the problem and concise in giving me the direction I needed to correct it. I appreciate the help!

AR

Anonymous Reviewer

06/19/23

3 out of 5

Excellent Service

PROS: It helps for project budgeting, planning and other aspects of finance management

AU

Anonymous User

06/14/23

3.5 out of 5

"Quick Help"

What do you like best about BigTime? I like that there are a lot of ways to customize the data that is entered into it. I also like that there are a lot of features which help streamline businesses' daily needs.

AB

Allison B

06/13/23

5 out of 5

Jake Stempel was knowledgeable

Jake Stempel was knowledgeable, patient and had a soothing voice that exuded confidence in fixing my problem. He provided follow up instructions to aid in fixing the issue myself for next time. Very satisfied!