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BigContacts - CRM Software

BigContacts Reviews in May 2025: User Ratings, Pros & Cons

Boost your sales with BigContacts.

4.8

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Starts from $9.99/User/Month when Billed Yearly

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BigContacts Reviews & Ratings

4.8

Excellent

Based on 344 ratings & 80 reviews

Rating Distribution

Excellent

(60)

Very Good

(17)

Good

(3)

Poor

(0)

Terible

(0)

Expert's Review

BIGContacts has garnered significant praise over the past year as an intuitive, feature-rich CRM solution that effectively balances user-friendliness and functionality. Its standout strengths lie in its ease of use, robust customization options, and competitive pricing, making it an excellent choice for businesses seeking an approachable yet comprehensive contact ...Read more

BigContacts pros and cons

  • Intuitive and easy-to-use interface that simplifies CRM adoption for non-technical users.

  • Highly customizable, allowing users to add data fields, set roles and permissions, and tailor the sales pipeline to specific needs.

  • Robust contact management capabilities offering detailed views, enriched profiles, and effortless organization of tasks, notes, and communication history.

  • Exceptional automation features, such as task reminders, email personalization, and workflow triggers, saving significant time and effort.

  • Some users find the feature-rich environment overwhelming without adequate onboarding or support.

  • Occasional mention of limitations in advanced marketing functionalities for smaller teams.

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Showing 21-30 out of 80

AU

Anonymous User

12/22/21

5 out of 5

"CRM with effective customer support"

What do you like best about BigContacts? The support team is responsive and efficient. They promptly address queries and provide satisfactory responses. BIGContacts helps us personalize emails for prospects based on where they stand in the buyer’s journey. The competitive pricing of the tool is an added benefit.

AU

Anonymous User

12/22/21

5 out of 5

"CRM with effective customer support"

What do you like best about BigContacts? The support team is responsive and efficient. They promptly address queries and provide satisfactory responses. BIGContacts helps us personalize emails for prospects based on where they stand in the buyer’s journey. The competitive pricing of the tool is an added benefit.

MM

Mukund M

11/26/21

5 out of 5

"CRM with reliable customer support"

What do you like best about BigContacts? The customer support team is quite prompt in answering queries. It was easy to set up BIGContacts with its extensive knowledge base and helpdesk support. I find the tool’s pricing to be quite affordable too.

MM

Mukund M

11/26/21

5 out of 5

"CRM with reliable customer support"

What do you like best about BigContacts? The customer support team is quite prompt in answering queries. It was easy to set up BIGContacts with its extensive knowledge base and helpdesk support. I find the tool’s pricing to be quite affordable too.

AU

Anonymous User

11/17/21

5 out of 5

"Effective CRM For Keeping Contacts Organized"

What do you like best about BigContacts? BIGContacts has proven to be a powerful contact management solution for our business. With a detailed view of contact history, pending tasks, notes, files, etc., in one place, we can connect with our customers more effectively. The bulk actions save a lot of our time.

AU

Anonymous User

11/17/21

5 out of 5

"Effective CRM For Keeping Contacts Organized"

What do you like best about BigContacts? BIGContacts has proven to be a powerful contact management solution for our business. With a detailed view of contact history, pending tasks, notes, files, etc., in one place, we can connect with our customers more effectively. The bulk actions save a lot of our time.

AU

Anonymous User

11/09/21

5 out of 5

"Great reporting capabilities"

What do you like best about BigContacts? The reporting module with pre-built templates and custom filters helps us keep track of all our business activities. We also like that it’s easy to save these reports, so we do not have to go through the creation process every time to access the reports.

AU

Anonymous User

11/09/21

5 out of 5

"Great reporting capabilities"

What do you like best about BigContacts? The reporting module with pre-built templates and custom filters helps us keep track of all our business activities. We also like that it’s easy to save these reports, so we do not have to go through the creation process every time to access the reports.

AU

Anonymous User

09/23/21

5 out of 5

"Great for capturing and nurturing quality leads"

What do you like best about BigContacts? The webforms for lead capturing work well. The email and letter templates provided by BIGContacts save a huge chunk of our time. Email and skype integrations help connect with customers at the right time. Overall performance of the tool is satisfactory.

AU

Anonymous User

09/23/21

5 out of 5

"Great for capturing and nurturing quality leads"

What do you like best about BigContacts? The webforms for lead capturing work well. The email and letter templates provided by BIGContacts save a huge chunk of our time. Email and skype integrations help connect with customers at the right time. Overall performance of the tool is satisfactory.