BigContacts Reviews in January 2025: User Ratings, Pros & Cons

We were long looking for a CRM that is easy to use!

We were long looking for a CRM that is easy to use, has features that most tools offer, has no outrageous pricing, and has additional capabilities. We shortlisted some of the tools with these filters, and BIGContacts stood out. I think it’s great for those looking for a CRM with email marketing tools. Plus, having all our lead data in BIGContacts, we can tailor our email messaging to each contact's needs and position in the sales funnel. It feels so much more effective than blasting out ...

Making data-driven sales strategies has become easier.

We always wanted a CRM that packs reporting features that could help us optimize our sales pipeline. We tried quite a number of tools and found BIGContacts to be the best choice for us. Here, the reports are easy to customize and really insightful. We track all sorts of things, like conversion rates at different stages of the funnel, sales rep performance metrics, and the effectiveness of our marketing campaigns. We are also glad that the software even has an email marketing tool. What an ...

A Contact management game-changer

BIGContacts has transformed the way I manage my contacts. The interface is incredibly user-friendly, making it a breeze to store, organize, and access my contacts in one place. The ability to add detailed information, track interactions, and automate reminders has been a lifesaver. With seamless integration with other tools, my workflow has become much more efficient.

"CRM with great automation capabilities"

What do you like best about BigContacts? Automated workflows with recurring task with highly beneficial. We can define triggers for automated actions. It is also possible to set reminders for specific task and deliver them to the people involved.

"BIGContacts offers the best pipeline management functionality"

What do you like best about BigContacts? BIGContacts helps us manage our sales opportunities using a visual pipeline. We can add custom stages to this pipeline and move the opportunities with a simple drag-and-drop interface. Sales reps can use this tool to set up alerts to engage with prospects and customers at the most appropriate time. The CRM application also helps us track sales performance with insightful reporting and analytics.

"It's the most customizable CRM I've seen"

What do you like best about BigContacts? It is easy to customize the data fields, making contact management more efficient. Additionally, you can customize the sales pipeline by adding or removing stages. One of the best features of BIGContacts is remote access to data.

CRM with exceptional customer support

As a team with a large number of non-technical users, we needed a tool that was easy to use and offered reliable customer service. BIGContacts has worked out well for our needs since it is highly intuitive and offers extensive product documentation, as well as prompt support, which keeps our operations running smoothly.

"Simple & Affordable"

What do you like best about BigContacts? BIGContacts is one of the simplest tools we have used so far. No prior coding experience or technical skills required. What do you dislike about BigContacts?

"Great for internal team collaboration"

What do you like best about BigContacts? BIGContacts’ internal collaboration features are amazing. Teams from different departments can access contact records, previous communication, and the smallest of details about leads on a single platform. They can also share files with each other and stay on the same page with instant alerts and notifications.

"Sales pipeline management is a breeze"

What do you like best about BigContacts? BigContacts offers a visual sales pipeline that gives a quick peek into all contacts and their respective stages in the sales cycle, along with other important information. The best part is we can also drag and drop deals to build a custom pipeline that is in sync with the sales cycle.