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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in April 2025: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Expert's Review

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

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Showing 41-50 out of 617

NK

Niko K

07/05/22

5 out of 5

"Robust and Modern e-Commerce Platform"

What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.

AJ

Andrew J

06/16/22

5 out of 5

"Complete Ecommerce Platform"

What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!

AJ

Andrew J

06/16/22

5 out of 5

"Complete Ecommerce Platform"

What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!

AJ

Andrew J

06/16/22

5 out of 5

"Complete Ecommerce Platform"

What do you like best about BigCommerce? I like that BigCommerce is not open source so we don't need to employee an in-house web developer for changes and patch updates. That alone is worth considering BigCommerce!

AL

Anthony L

06/14/22

5 out of 5

"Reliable eCommerce Platform"

What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.

AL

Anthony L

06/14/22

5 out of 5

"Reliable eCommerce Platform"

What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.

AL

Anthony L

06/14/22

5 out of 5

"Reliable eCommerce Platform"

What do you like best about BigCommerce? One thing that attracted me to BigCommerce is that it isn't open source so there aren't frequent patch updates as required by platforms like Magento. There are many plugins and apps that integrate right with BigCommerce to make for a robust experience in order management, store setup, marketing, and website customizations.

AC

Ashley C

06/08/22

5 out of 5

"Highly Recommend BigCommerce"

What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.

AC

Ashley C

06/08/22

5 out of 5

"Highly Recommend BigCommerce"

What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.

AC

Ashley C

06/08/22

5 out of 5

"Highly Recommend BigCommerce"

What do you like best about BigCommerce? Beyond the SAAS platform capabilities, my experience with BigCommerce has been incredible especially due to the team of resources they provide - from the excellent trainers to the success managers who truly have your back. I could not ask for a better team of people to support the successful launch and ongoing growth of my business.