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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in April 2025: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce offers custom pricing plan

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BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Expert's Review

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

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Showing 31-40 out of 617

AU

Anonymous User

07/31/22

5 out of 5

"Great platform for B2B"

What do you like best about BigCommerce? Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions.

AU

Anonymous User

07/31/22

5 out of 5

"Great platform for B2B"

What do you like best about BigCommerce? Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions.

CS

Chetan S

07/28/22

5 out of 5

"One stop solution to run an e-commerce business"

What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?

CS

Chetan S

07/28/22

5 out of 5

"One stop solution to run an e-commerce business"

What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?

CS

Chetan S

07/28/22

5 out of 5

"One stop solution to run an e-commerce business"

What do you like best about BigCommerce? The ease of configuring store or discount offers What do you dislike about BigCommerce?

NK

Niko K

07/05/22

5 out of 5

"Robust and Modern e-Commerce Platform"

What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.

WW

Whitney W

07/05/22

5 out of 5

"With BigC partners and resources, you can build the ultimate ecommerce store"

What do you like best about BigCommerce? All of the Integrations available to customize your site What do you dislike about BigCommerce?

NK

Niko K

07/05/22

5 out of 5

"Robust and Modern e-Commerce Platform"

What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.

WW

Whitney W

07/05/22

5 out of 5

"With BigC partners and resources, you can build the ultimate ecommerce store"

What do you like best about BigCommerce? All of the Integrations available to customize your site What do you dislike about BigCommerce?

NK

Niko K

07/05/22

5 out of 5

"Robust and Modern e-Commerce Platform"

What do you like best about BigCommerce? BigCommerce offers a lot of out-of-the-box features that our business needs for our day-to-day operations. What doesn't come with BigCommerce is often available as an add-on (app) and it easily integrates with other software such as ShipperHQ, ShipStation, QuickBooks, etc.