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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in April 2025: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce offers custom pricing plan

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BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Expert's Review

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

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Showing 21-30 out of 617

AZ

Austin Z

11/09/22

5 out of 5

"A software platform that can handle your large or small business"

What do you like best about BigCommerce? Support from day one has been really good. They answer the phone, emails and live chat quickly. I can't say the same for some of their competitors. Feature-rich with good reliability.

AU

Anonymous User

09/07/22

5 out of 5

"Industry Favorite"

What do you like best about BigCommerce? It functions perfectly alongside the parameters set in industries such as firearms and cbd. What do you dislike about BigCommerce?

JF

Josh F

09/02/22

5 out of 5

"Great ecommerce platform out of the box."

What do you like best about BigCommerce? Our company migrated from a woocommerce store to our new BigCommerce store. The sidebar cart and checkout page plus easy integrations with our fulfillment are some of our favorite aspects.

RT

Rick T

08/31/22

5 out of 5

"Big Commerce review by Rick"

What do you like best about BigCommerce? Ease of imputing data and pictures of products. What do you dislike about BigCommerce?

HB

Heather B

08/16/22

5 out of 5

"Great e-Commerce platform that you can trust and rely on"

What do you like best about BigCommerce? The ease of seeing all information for orders. The status updates per order. The Apps that are available to integrate What do you dislike about BigCommerce?

BL

Bruce L

08/07/22

5 out of 5

"Very Happy with BigCommerce"

What do you like best about BigCommerce? Ease of use. It is very easy to pick up and understand the "Logic" of the software What do you dislike about BigCommerce?

WW

William W

08/05/22

5 out of 5

"Ecommerce Storefront"

What do you like best about BigCommerce? BigCommerce has been a crucial tool in our company's growth. We have a very strong online presence and it is steadily growing. In 3 years, we have grown substantially and a lot of the growth can be credited to the platform that keeps us running.

WW

William W

08/05/22

5 out of 5

"Ecommerce Storefront"

What do you like best about BigCommerce? BigCommerce has been a crucial tool in our company's growth. We have a very strong online presence and it is steadily growing. In 3 years, we have grown substantially and a lot of the growth can be credited to the platform that keeps us running.

WW

William W

08/05/22

5 out of 5

"Ecommerce Storefront"

What do you like best about BigCommerce? BigCommerce has been a crucial tool in our company's growth. We have a very strong online presence and it is steadily growing. In 3 years, we have grown substantially and a lot of the growth can be credited to the platform that keeps us running.

AU

Anonymous User

07/31/22

5 out of 5

"Great platform for B2B"

What do you like best about BigCommerce? Similar to Shopify but MUCH better for B2B features. Many more features out-of-the-box. We can get by with far fewer apps than Shopify. Great customization options. The basic version does many of the things Shopify Plus does, at much less cost. Avalara works with all versions.