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9.6

Spot Score

BigCommerce - Ecommerce Software

BigCommerce Reviews in April 2025: User Ratings, Pros & Cons

Powering your online store success.

3.7

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BigCommerce Reviews & Ratings

3.7

Very Good

Based on 617 reviews

Rating Distribution

Excellent

(300)

Very Good

(107)

Good

(50)

Poor

(26)

Terible

(134)

Expert's Review

BigCommerce shines as a comprehensive ecommerce platform with a plethora of strengths. Users appreciate its intuitive site-building tools, robust product management capabilities, and seamless order processing. The platform's standout feature is its exceptional customer service, with real human support that's knowledgeable and responsive. BigCommerce's ...Read more

BigCommerce pros and cons

  • Intuitive and easy to use, even for non-developers.

  • Excellent customer service and support.

  • Robust product management tools and customizable themes.

  • Seamless integration with various third-party applications.

  • Limited selection in Marketplace for additional apps and connectors.

  • Some aspects like product categories can be complicated to set up.

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Showing 11-20 out of 617

JD

Justin D

10/05/23

5 out of 5

"TYLER'S x BigCommerce *****"

What do you like best about BigCommerce? BigCommerce has been instrumental in our development since day 1. To TYLER'S, BigCommerce isn't just a SAAS platform, they're coaches, mentors, friends, and counselors. We're best at being a specialized retailer and have spent 40 years navigating the physical store side, but are still fairly young and new in the online world. BigCommerce helps us understand the mechanisms to be more competitive in the ecommerce space, which spills over into our ...

Read more

AU

Anonymous User

08/31/23

5 out of 5

"easy to use ecommerce platform"

What do you like best about BigCommerce? user experience is easy to use - pricing and promotion updates, manage inventory, analytics, content management, inegration with other platforms

AW

alishia w

08/19/23

5 out of 5

"Easy Commerce platform with many promotional options"

What do you like best about BigCommerce? They offer integrations with many plug ins and apps which makes your life as a e commerce professional much easier and they have 24 hour support available to customers

SK

Son K

04/20/23

5 out of 5

"Awesome Service by BigCommerce"

What do you like best about BigCommerce? Most useful and best thing of BigCommerce is their service and support What do you dislike about BigCommerce?

KA

Kaylynn A

04/08/23

5 out of 5

"Bigcommerce website review"

What do you like best about BigCommerce? Bigcommerce was very user friendly to use, we used it to process orders for a specific customer. We would have to confirm the orders in the portal, and the website was very structured.

DR

DMS R

03/21/23

5 out of 5

"A Comprehensive BigCommerce Review"

What do you like best about BigCommerce? The platform offers a wide range of customizable themes and templates, robust product management tools, secure payment gateways, and seamless integration with various third-party applications. BigCommerce provides excellent customer support and resources, including a comprehensive knowledge base and community forum, to help users get the most out of their e-commerce stores.

AG

Avi Goldstein

03/15/23

5 out of 5

Very satisfied with Big Commerce

Been using Big Commerce for a few years and quite happy with the platform and fast support when needed. I also have a Shopify site and find the Big Commerce one more intuitive and user friendly with the exception of Product Categories which is a bit complicated but not impossible - I just need to read the support articles when setting up some category rules snd forget how. Overall a positive experience.

KD

Katherine D

02/23/23

5 out of 5

"Great product integration"

What do you like best about BigCommerce? Very customizeable as compared to other sites. What do you dislike about BigCommerce?

UY

Usman Y

11/27/22

5 out of 5

"Most Trusted and Professional Commerce Solution Platform"

What do you like best about BigCommerce? BigCommerce is really the best platform that is fit for my business from every side. I really like the dashboard of this platform and how easily I can upload and manage inventory. I am satisfied with the agility and speed that is protecting and growing the sales of my products. Without no limitations, I can control my eCommerce business in a professional way.

AU

Anonymous User

11/10/22

5 out of 5

"Great online selling platform"

What do you like best about BigCommerce? The simplicity and ease of use make Big Commerce the best in my opinion. What do you dislike about BigCommerce?